Travel Consultant
3 days ago
We are looking for a Travel Consultant, who will manage travel requirements made for business or holiday, also will provide tourism related services and package tours on behalf of our suppliers. Knowledge of GDS/Amadeus is mandatory
The goal is to keep our clients satisfied and loyal for future services.
Requirement and skills
- Candidate should have a good communication skills and ability to interact and negotiate effectively
- Along with strong coordination and sales skill with proven experience in Travel Industry with Knowledge of travel norms, ticketing and reservation
- Sound knowledge of domestic/ international travel trends along with other languages will be considered as an advantage
- Candidates should have good knowledge of MS-Word, Excel, effective time-management skills with willingness to work in shifts
- Knowledge of GDS/Amadeus
Responsibilities
- Plan and sell Transportations, accommodations, insurance and other travel services
- Cooperate with clients to determine their needs and advise them appropriate destination, modes of Transportations, travel dates, costs and accommodations
- Deal with occurring travel problems, complaints or refunds
- Enter data into our software and maintain client files
- Meet profit and sales target, also provide after sales services to the customers
- Responsibilities of making new reservations on Amadeus and changes to existing reservations, quoting the correct fares, rules of carriage, issuance/ re-issuance of tickets, and processing of refunds.
- Respond to customer queries over the telephone, email, fax, web chat, social media
- Maintain and generate reports as required
- Sell, up-sell and cross-sell products and services to the customer
- Complete fraud prevention check
- Receive Inbound calls from customers to provide information as and as require
Experience :2 yrs
Full Time
0 am-7 pm
Job Types: Full-time, Permanent
Pay: ₹20, ₹40,000.00 per month
Language:
- English (Required)
Work Location: In person
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