Travel Consultant

2 days ago

Chandivali Mumbai Maharashtra, India Cozmo Travel World Full time ₹ 4,20,000 - ₹ 6,00,000 per year

Job Purpose: As a Travel Consultant, you will assist clients in planning and booking their ideal vacations. You will provide personalized recommendations based on clients' preferences and needs, support the booking process, and ensure a seamless travel experience from start to finish. Your role involves collaborating with senior consultants, handling administrative tasks, and contributing to achieving the team's sales targets..

Key Tasks:

Client Consultation:

  • Engage with clients to understand their travel preferences, budget, and requirements.
  • Offer tailored holiday packages and travel solutions based on client needs.

Booking Management:

  • Assist in booking flights, accommodations, and other travel arrangements.
  • Process and confirm reservations, ensuring accuracy and compliance with client requests.

Administrative Support:

  • Prepare and maintain travel documentation, including itineraries and vouchers, end to end transactions.

Handle client inquiries and resolve issues promptly and professionally.

Co-ordination with other departments or offices in India or Globally

Market Research:

  • Stay informed about travel trends, destinations, and industry developments.
  • Provide clients with up-to-date information on travel options and promotions

Sales and Customer Service:

  • Support the team in achieving sales targets through effective up-selling and cross-selling.
  • Deliver exceptional customer service and build lasting client relationships.

Dimensions:

Education:

  • Bachelor's degree in Hospitality, Tourism, Business, or a related field preferred.

Experience:

  • Previous experience in a customer service ,Travel agencies, operations or sales role is advantageous but not required.
  • Strong interest in travel and tourism.

Skills:

  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office and basic understanding of booking systems.
  • Strong organizational skills and attention to detail.
  • Ability to work collaboratively in a team environment.

Personal Attributes:

  • Enthusiastic, proactive, and eager to learn.
  • Ownership of work and responsible behavior
  • Customer-focused with a passion for delivering exceptional service.
  • Adaptable and able to handle multiple tasks efficiently.
  • Efficiency to work in team and under pressure
  • Punctuality and Regular Attendance at work

Job Type: Full-time

Pay: ₹35, ₹50,000.00 per month

Work Location: In person

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