Sfdc Dev- Service Cloud + Integration

10 hours ago

Chennai Tamil Nadu, India NTT DATA Full time

Position Overview
Key Responsibilities
Design, develop, and implement custom solutions within Salesforce Service Cloud.
Configure and enhance Service Cloud capabilities, including Case Management, Omni-Channel, Knowledge, CTI/Telephony, and Service Console.
Develop and maintain Apex classes, triggers, Lightning Web Components (LWC), Aura, Visualforce, and Flows.
Build, manage, and optimize integrations between Salesforce and external systems using REST/SOAP APIs, middleware (MuleSoft, Dell Boomi, Informatica, etc.), and ETL tools.
Work closely with business analysts and solution architects to translate requirements into scalable technical designs.
Implement and maintain security controls, profiles, permission sets, and sharing rules.
Develop unit tests and perform code reviews to ensure code quality and adherence to best practices.
Troubleshoot and resolve production issues, ensuring high availability and performance of integrations.
Collaborate in Agile/Scrum teams and participate in all phases of the SDLC.
Stay updated with Salesforce release features and recommend improvements.
Required Skills & Experience
5+ years of Salesforce development experience, with strong focus on Service Cloud.
Proficiency in Apex, LWC, Aura, Visualforce, SOQL, SOSL, JavaScript, HTML, CSS.
**Hands-on experience with Service Cloud features**: Case Routing, Knowledge Base, Omni-Channel, CTI integrations.
Strong experience in API-based integrations (REST/SOAP), integration patterns, and middleware platforms (MuleSoft preferred).
Knowledge of asynchronous processing (Batch Apex, Future, Queueable, Platform Events).
Familiarity with CI/CD tools (Copado, Gearset, AutoRabit, Jenkins) and version control (Git).
Solid understanding of Agile methodologies and collaborative development.
Excellent communication, problem-solving, and troubleshooting skills.
Nice-to-Have Skills
Salesforce Platform Developer I & II certifications.
Salesforce Service Cloud Consultant certification.
Experience with MuleSoft Anypoint Platform or similar integration tools.
Knowledge of Service Cloud Voice, Einstein Bots, or Field Service.
Exposure to data migration tools (Data Loader, Informatica, Jitterbit, etc.).
Education
Bachelor's or Master's degree in Computer Science, Information Technology, or related field (or equivalent professional experience).

  • SFDC Dev- Service Cloud + Integration

    3 weeks ago

    Chennai, India NTT Data Full time

    Job Description NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a SFDC Dev- Service Cloud + Integration to join our team in Chennai, Tamil Ndu (IN-TN), India (IN). Job Summary We are...

  • ▷ [06/11/2025] Sfdc Dev- Service Cloud + Integration

    3 weeks ago

    Chennai, Tamil Nadu, India NTT DATA Full time

    Req ID 346266 NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a SFDC Dev- Service Cloud Integration to join our team in Chennai Tamil N du IN-TN India IN Job Summary We are looking for an...

  • SFDC Dev- Service Cloud + Integration

    1 week ago

    Chennai, India NTT DATA Services Full time

    Position Overview We are looking for an experienced Salesforce Developer with strong expertise in Service Cloud and system integrations. The ideal candidate will have 5+ years of Salesforce development experience, with hands-on knowledge of customizing Service Cloud features, building scalable solutions, and integrating Salesforce with external systems and...

  • SFDC Dev- Service Cloud + Integration

    1 week ago

    Chennai, India NTT Full time

    JOB DESCRIPTION Position Overview We are looking for an experienced Salesforce Developer with strong expertise in Service Cloud and system integrations. The ideal candidate will have 5+ years of Salesforce development experience, with hands-on knowledge of customizing Service Cloud features, building scalable solutions, and integrating Salesforce with...

  • SFDC Dev- Service Cloud + Integration

    2 days ago

    Bengaluru, Chennai, India NTT DATA, Inc. Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Position OverviewWe are looking for an experienced Salesforce Developer with strong expertise in Service Cloud and system integrations. The ideal candidate will have 5+ years of Salesforce development experience, with hands-on knowledge of customizing Service Cloud features, building scalable solutions, and integrating Salesforce with external systems and...

  • SFDC Developer- Service Cloud + Integration

    4 days ago

    Chennai, Tamil Nadu, India NTT DATA, Inc. Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Position OverviewWe are looking for an experienced Salesforce Developer with strong expertise in Service Cloud and system integrations. The ideal candidate will have 5+ years of Salesforce development experience, with hands-on knowledge of customizing Service Cloud features, building scalable solutions, and integrating Salesforce with external systems and...

  • Sfdc

    2 weeks ago

    Chennai, Tamil Nadu, India Virtusa Full time

    Experience with Salesforce Data Cloud or another Customer Data Platform software. Implement data integration processes to bring together data from various sources into the sources, ensure data quality and accuracy by cleaning, transforming, and standardizing data as needed. Manage the technical delivery of custom development, integrations, and data...

  • orce dev- chennai imm joiner only

    4 days ago

    Chennai, Tamil Nadu, India Skillstaffing Consultancy Services Full time ₹ 5,40,000 - ₹ 12,00,000 per year

    -5-8yrs exp in SFDC dev- Exp in SFDC, Apex Classes, Batches, Triggers, SF Configuration, LWC, Aura, VF Page, Integrationn (Web Services / APIs / Mulesoft or TIBCO)-Open for 2pm-11 pm Hybrid mode-Imm -15 days joiners only

  • SFDC Lead

    2 weeks ago

    chennai, India Volantis Technologies Full time

    Job Title: SFDC LeadExperience: YearsWork Location: [Hybrid - Hyderabad / Chennai]Employment Type: Full TimeRole Description:We are seeking a highly skilled Salesforce Lead with strong technical, functional, and leadership capabilities to manage and deliver Salesforce projects across multiple business domains. The candidate should be able to translate...

  • Associate - Projects

    6 days ago

    Chennai, Tamil Nadu, India Cognizant Full time

    **Job Summary** Experience in Sales and Service Cloud modules **Responsibilities** - Integrate Salesforce with other systems to ensure seamless data flow and process automation. - Implement and manage Salesforce DevOPS processes to enhance deployment and development efficiency. - Configure and manage SFDC Sales Cloud to optimize sales processes and improve...