Front Office Executive

3 days ago

Kottayam, India XYLEM LEARNING PRIVATE LIMITED Full time

**Job Description: Front Office Executive**

**Work Location**: Kottayam, Kerala

**Position Summary**:
**Key Responsibilities**:

- **Reception Management**:

- Greet and welcome visitors with a warm and professional demeanor.
- Answer and direct incoming calls to the appropriate departments or individuals.
- Handle inquiries and provide accurate information about the organization.
- **Administrative Support**:

- Maintain and update records, logs, and files.
- Manage appointment scheduling and conference room bookings.
- Assist in basic administrative tasks such as document preparation, data entry, and correspondence.
- **Office Coordination**:

- Ensure the reception area and office spaces are clean, organized, and well-stocked with necessary supplies.
- Coordinate with other departments for courier services, deliveries, and internal communication.
- Monitor office supplies and order replenishments as needed.
- **Customer Interaction**:

- Handle customer queries and complaints professionally and escalate issues when necessary.
- Maintain a customer-friendly atmosphere at the front desk.
- **Security and Compliance**:

- Keep a record of visitor logs and issue visitor passes as required.
- Follow organizational protocols for safety and confidentiality.

**Requirements**:

- **Education**: Minimum of a Bachelor's degree in any discipline.
- **Experience**: 1-3 years of experience in a similar role is preferred.
- **Skills**:

- Excellent verbal and written communication skills in English and Malayalam.
- Proficient in MS Office Suite (Word, Excel, PowerPoint).
- Strong interpersonal and organizational skills.
- Ability to multitask and handle a dynamic work environment.
- **Personality Traits**:

- Friendly, approachable, and presentable.
- Attention to detail and problem-solving abilities.
- Strong customer service orientation.

Share Your CV Via Whatsapp**:7593835080**

Pay: ₹15,000.00 - ₹17,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Expected Start Date: 10/02/2025

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