
Front Office Executive
3 days ago
**Job Description: Front Office Executive**
**Work Location**: Kottayam, Kerala
**Position Summary**:
**Key Responsibilities**:
- **Reception Management**:
- Greet and welcome visitors with a warm and professional demeanor.
- Answer and direct incoming calls to the appropriate departments or individuals.
- Handle inquiries and provide accurate information about the organization.
- **Administrative Support**:
- Maintain and update records, logs, and files.
- Manage appointment scheduling and conference room bookings.
- Assist in basic administrative tasks such as document preparation, data entry, and correspondence.
- **Office Coordination**:
- Ensure the reception area and office spaces are clean, organized, and well-stocked with necessary supplies.
- Coordinate with other departments for courier services, deliveries, and internal communication.
- Monitor office supplies and order replenishments as needed.
- **Customer Interaction**:
- Handle customer queries and complaints professionally and escalate issues when necessary.
- Maintain a customer-friendly atmosphere at the front desk.
- **Security and Compliance**:
- Keep a record of visitor logs and issue visitor passes as required.
- Follow organizational protocols for safety and confidentiality.
**Requirements**:
- **Education**: Minimum of a Bachelor's degree in any discipline.
- **Experience**: 1-3 years of experience in a similar role is preferred.
- **Skills**:
- Excellent verbal and written communication skills in English and Malayalam.
- Proficient in MS Office Suite (Word, Excel, PowerPoint).
- Strong interpersonal and organizational skills.
- Ability to multitask and handle a dynamic work environment.
- **Personality Traits**:
- Friendly, approachable, and presentable.
- Attention to detail and problem-solving abilities.
- Strong customer service orientation.
Share Your CV Via Whatsapp**:7593835080**
Pay: ₹15,000.00 - ₹17,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Morning shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
Expected Start Date: 10/02/2025
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