Restaurant Captain

1 week ago

Indore District Madhya Pradesh, India Thyme & Whisk Full time

**Supervising and Coordinating Service**:Managing servers, bussers, and other service staff, ensuring smooth and efficient operations within the dining area.
- **Guest Experience**:Greeting guests, seating them, taking orders, and ensuring prompt and efficient service.
- **Training and Mentoring**:Training new staff members and providing guidance to existing team members.
- **Inventory Management**:May assist with inventory of food, beverages, and supplies.
- **Problem Solving**:Addressing and resolving customer complaints or issues, and handling any conflicts that may arise.
- **Menu Knowledge**:Possessing a thorough understanding of the menu, including daily specials, and being able to answer guest questions.
- **Sales and Upselling**:Promoting and suggesting menu items, beverages, and special offers to maximize revenue.
- **Maintaining Standards**:Ensuring cleanliness, proper table settings, and adherence to health and safety regulations.
- **Communication**:Liaising between the service staff and the kitchen to ensure smooth food and beverage service.
- **Reporting**:Preparing reports on dining room activities, guest feedback, and staff performance to management.
- **Team Leadership**:Fostering a positive and collaborative work environment.
- **Opening and Closing Duties**:May be involved in opening and closing procedures, including setting up supplies and ensuring the dining area is clean and secure.
- **You will be told to relocate across India whenever required (Meal And Accommodation provided)**

**Job Types**: Full-time, Fresher

Pay: ₹10,000.00 - ₹22,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Rotational shift
- Weekend availability

Supplemental Pay:

- Performance bonus

Work Location: In person

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