Customer Support Representative

3 days ago

India Playrix Full time

Playrix is the largest gaming company in Europe and is among the top 3 most successful mobile developers in the world. We have created such hit games as Gardenscapes, Fishdom, Manor Matters, Homescapes, Wildscapes, and Township, which have been downloaded more than 2 billion times. Over 100 million people play our games every month.

We are currently seeking a dynamic Customer Support Representative based in Ireland. By joining us, you'll have the opportunity to assist and support the players of games enjoyed by millions of people worldwide.

**Tasks**:

- Being a go-to expert who provides tech support for our free-to-play mobile games’ multiple platforms (manage player tickets with the help of support engineers)
- Engaging with a global player base, offering technical advice and assistance
- Identifying, prioritizing, and swiftly resolving issues, collaborating with diverse departments such as production, QA, design, programming, legal, and marketing for seamless solutions
- Using your research skills to come up with solutions and enhance our support services

**Requirements**:

- Excellent communication skills in English, both verbal and written
- Excellent communication skills in Italian, both verbal and written
- A knack for swiftly grasping technical concepts and explaining them to users with different levels of technical expertise
- Experience playing mobile games is preferred

**Our Perks**:
Healthcare
We reimburse online sessions with a psychologist and offer you and your children healthcare, including dental insurance and treatment for COVID-19.

Work-life balance
We offer a generous amount of paid vacation days and sick leave. In special circumstances, additional days off can be requested.

Professional development and education
We reimburse participation in relevant conferences and courses, and regularly conduct internal bootcamps. We also provide access to discounted English language courses.

Entertainment and merch
Every year we hold hundreds of events around the world, including contests, sports challenges, parties, hackathons, and offline events for individual teams.

Fitness
We support leading a healthy lifestyle and offer reimbursement for gym memberships, or fitness app subscriptions.

Community involvement
We launch charity projects and support the initiatives of employees through our grant competition.

**Work Format**:
Remote, Ireland.

  • Customer Support Representative

    4 days ago

    India RockWallet Full time

    At RockWallet, our vision is for anyone to be able to access and thrive in the digital economy. It’s our mission to help you make the most of the opportunities available by building products that empower people to navigate digital asset usage easily, securely, and with confidence. Our self-custodial, multicurrency wallet puts you in charge of your digital...

  • Customer Support Representative

    4 weeks ago

    India Aigentity Full time

    Are you a customer-focused professional with excellent communication skills? We're looking for a Customer Support Representative to join our team and provide exceptional service to our clients. If you're passionate about helping others and solving problems, we want to hear from youWhat You'll DoRespond to customer inquiries via email, chat, and phone.Provide...

  • Customer Support Representative

    2 hours ago

    India Playrix Full time

    Playrix is the largest gaming company in Europe and is among the top 3 most successful mobile developers in the world. We have created such hit games as Gardenscapes, Fishdom, Manor Matters, Homescapes, Wildscapes, and Township, which have been downloaded more than 2 billion times. Over 100 million people play our games every month. We are currently seeking...

  • Customer Experience Representative

    3 days ago

    India beBeeCustomer Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Customer Experience RepresentativeThis role offers a unique opportunity to work with customers in a fast-paced, dynamic environment. As a Customer Experience Representative, you will serve as the first point of contact for our clients, addressing their inquiries and concerns via phone, chat, or email.Key Responsibilities:Respond promptly and...

  • Customer Service Representative

    3 days ago

    India beBeeCustomerService Full time ₹ 9,00,000 - ₹ 12,00,000

    Customer Service RepresentativeAt our company, we are committed to providing exceptional support to our customers. Our customer service team plays a vital role in achieving this goal by delivering outstanding assistance through various channels.Role and Responsibilities:As a Customer Service Representative, you will be the primary point of contact for our...

  • Inside Sales Support Representative

    4 days ago

    India Datamatics Financial Services Full time

    Sales and Business Development Full Time India We are seeking an experienced and result driven Inside Sales Support Representative to join our team. As a key member of team, you will play a critical role in driving business growth by generating qualified leads, building relationships with prospective customers and supporting the sales lifecycle. Field...

  • Dedicated Customer Support Representative

    3 days ago

    India beBeeCustomerSupport Full time ₹ 17,00,000 - ₹ 32,10,000

    **Customer Service Excellence**: Join us in achieving our mission to be Earth's most customer-centric company. Our award-winning team is a key part of this goal.We focus on empowering our Customer Service Associates to problem solve for our customers, bringing their unique personality to every conversation and delivering exceptional support experiences.As a...

  • Medical Representative

    2 hours ago

    India Yorshr Full time

    Greetings..!! Y-HR Services - We are a dynamic and forward thinking Human Resource advisory firm specialising in providing innovative and tailored HR solutions to business of all sizes.We are a trusted HR solutions provider to leading corporates and MNCs at the PAN India level. One of our esteemed clients is a pharmaceutical manufacturing and trading...

  • Inside Sales Representative

    2 days ago

    India Zensar Technologies Full time

    The successful individual will work within the Growth Office team to build compelling content that represents the differentiated value offered by our practice. - Understanding customers' needs and identifying sales opportunities. - Communicating with customers, making outbound calls to potential customers, and following up on leads. - Identified...

  • Customer Support Specialist Only 24h Left

    4 weeks ago

    India HR Logix Full time

    Job Description6 Nights a Week**Please only apply if you have the required experience and skills.****Please do not contact us directly. Only shortlisted candidates will be contacted**Job DescriptionWe are seeking a diligent and customer-oriented Customer Support Representative to join our dynamic team. The ideal candidate will be responsible for managing...