Support Executive

1 week ago

Makarba Ahmedabad Gujarat, India Ims People Possible Full time

**Shift Timings**: Rotational shift.

**Working days**: 6 days working

**Experience**: 1+ Year

**Roles & Responsibility**:
1). Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization.

2). Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.

3). Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.

4). Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.

5). Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.

7). Responsible for capacity, storage planning, and database performance

8). Strong knowledge of systems and networking software, hardware, and networking protocols

9). Experience with scripting and automation tools.

10). A proven track record of developing and implementing IT strategy and plans.

11). Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols

12). Proven success in an IT role

13). Experience with or knowledge of programming languages and operating systems, current equipment and technologies, enterprise backup and recovery procedures, systems performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching.

15). Expertise in analysing and repairing large-scale distributed systems; creating volumes and assigning them to servers; and remote replication.

16). Knowledge of Networking concept

18). Take responsibility for projects and solutions within the larger business initiative.

19). Handle business-critical IT tasks and systems that provide commercial advantage in the global marketplace.

20). Enable faster and smarter business processes and develop analytics for meaningful insights Work with internal and external partners to communicate project status, activities, and achievement.

**Benefits**:

- You will be working with award winning organization (Dream Company to work, Best place to work and The Global outsourcing 100 -IAOP) we can add other awards
- 5 - 6 Days Working as per client requirement.
- Get exposer working with fortune 500 clients globally.
- Rewards & recognition
- Employee engagement initiatives
- Medical insurance after confirmation of probation period
- Canteen facility with subsidized rates.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Night shift
- Rotational shift
- UK shift
- US shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Work Location: In person

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