Customer Support
2 days ago
**ob Title**: Customer Support & Sales Executive (Work from Office)
**Location**: Kharadi, Pune
**Position Type**: Full-Time
**Interview Mode**: Walk-in Only
- Fluency in English and Hindi with strong communication skills is essential.
Eligibility Criteria:
- **Education**: Graduate in any discipline (mandatory)
- **Languages**: Fluent in English and Hindi (No MTI/RTI)
**Skills Required**:
- Confident verbal and written communication
- Strong customer handling and interpersonal skills
- Ability to sell and upsell services or products
- Quick learner with problem-solving abilities
Key Responsibilities:
- Handle customer queries across multiple channels (Voice and Chat)
- Provide accurate product or service information
- Identify customer needs and recommend relevant services/products
- Meet or exceed sales targets through upselling and cross-selling
- Ensure a high level of customer satisfaction through professional support
- Accurately document interactions and escalate complex issues as needed
- Maintain adherence to process guidelines and compliance standards
Selection Process:
- HR Interview
- Versant Test (Minimum Score: 5 required)
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹35,000.00 per month
**Benefits**:
- Provident Fund
Ability to commute/relocate:
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Language**:
- English (preferred)
**Location**:
- Pune, Maharashtra (required)
Work Location: In person
**Speak with the employer**
+91 6370721310
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