Customer Support Service

2 days ago


Pune Maharashtra, India AIM Management Full time

**AIM EXCELLENCY HR SOLUTIONS PVT.LTD.**

**Free Placement**

**WE ARE HIRING FOR MNC**

**Customer Support Service**

**Qualification: Diploma / Any Graduate**

**Experience: 4 to 8 yrs**

**Preferred Experience In Manufacturing Industry**

**Skills**:

- All aspects of the after sales support.
- Coordinate with customer, Field service dept, parent company in Germany and internal departments for timely resolution
- Identifying prospects for CSS business, implementing the service Plans/policies& Achieving buisness Goals
- Spare parts & Service products sales promotion,
- Quotations and order booking for AMC, Chargeable and other services
- Technical support to customers & business partner/dealers.
- Follow-up with spare parts dept for timely delivery of parts to complete on-time service.
- Assist assembly & testing department in overhaul of customer's equipment in our facility
- Co-ordination between Regions/Customers and vendors /service contractors and ensuring timely support.
- Report preparation: Service business, field complaints report & analysis etc.

**Preferred Experience In Manufacturing industry**

**Contact : HR Pooja 9762008455**

**Job Type**: Permanent

Pay: ₹500,000.00 - ₹800,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person



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