Customer Service Associate

3 days ago

Malad Mumbai Maharashtra, India Tech Mahindra Full time

**Hiring**for **Customer Service Associate** in **Tech Mahindra** for **International BPO Voice Process**-Responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience.
- **Customer Interaction**: Handle inbound and outbound calls from international customers.
- **Issue Resolution**: Address customer concerns, provide solutions, and escalate issues when necessary.
- **Communication**: Maintain professional and clear communication with customers.
- **Problem-Solving Ability**: Quick thinking and effective resolution skills.
- **Shift Flexibility**: Work in rotational night shifts.
- **Customer-Centric Approach**: Patience and empathy in handling customer concerns.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹19,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Night shift
- Rotational shift
- US shift

**Language**:

- English (preferred)
- Hindi (required)

Work Location: In person

**Speak with the employer**
+91 9867256733

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