Customer Success Associate

4 days ago


Hari Nagar Delhi Delhi, India Lazo Store Full time

Position: Customer Success Associate
Location: Delhi (Full-time, In-office)

**Key Responsibilities**:

- **Issue Resolution**: Troubleshoot and resolve basic issues.
- **Escalation Management**: Escalate complex issues to the right teams.
- **Documentation**: Maintain accurate support records in our CRM.
- **Feedback Loop**: Share customer insights to drive product improvements.
- **Knowledge Sharing**: Update support articles and FAQs.
- **Quality Assurance**: Ensure high standards of service.
- **Continuous Improvement**: Participate in ongoing training.

**Eligibility**:

- Graduate fresher with internship experience
- Prior experience in a similar role is a plus but not required

**Job Types**: Full-time, Permanent, Fresher

Schedule:

- Day shift
- Fixed shift

Work Location: In person



  • Hari Nagar, Delhi, Delhi, India Lazo Store Full time

    Position: Customer Success Associate Location: Delhi (Full-time, In-office) **Key Responsibilities**: - **Issue Resolution**: Troubleshoot and resolve basic issues. - **Escalation Management**: Escalate complex issues to the right teams. - **Documentation**: Maintain accurate support records in our CRM. - **Feedback Loop**: Share customer insights to drive...


  • Delhi, Delhi, India Thynk Success Full time

    Are you passionate about driving client growth and building long-lasting partnerships? Thynk Success — a performance-driven marketing agency specializing in the education sector — is looking for a Customer Success Manager to join our growing team.Key Responsibilities:Serve as the main point of contact for clients to manage relationships and ensure...


  • Delhi, Delhi, India Akshya Patra Services Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Overview The Customer Success Associate plays a critical role in ensuring that customers achieve their desired outcomes while using the company's products or services. This position is vital as it not only focuses on customer satisfaction but also fosters long-term relationships and alliances between the company and its customers. The associate is...


  • Delhi, Delhi, India Akshya Patra Services Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Customer Success Associate As a Customer Success Associate, you will play a pivotal role in ensuring our customers achieve their desired outcomes while using our products or services. The ideal candidate will be the primary point of contact for customers, helping them understand our offerings, resolve any issues they may encounter, and maximize the value...


  • Delhi, Delhi, India MCH International LLC Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title: Customer Success AssociateLocation: Paschim Vihar DelhiWorking Days - 6 Days (Every Sat WFH)Timing AM to 6.00 pmDepartment: Customer Success and Provider RelationsJob Summary:Mantra Care is seeking a proactive and customer-focusedCustomer Success Associateto support our growing client base and ensure a smooth and satisfying customer journey. The...


  • Delhi, Delhi, India Talenlio Full time

    About We are India’s only legal tech startup assisting clients in financial distress. Lawyer Panel is steered by experienced entrepreneurs from IIT, IIM, and MIT USA. We are a team of 250 + professionals with 10 offices in 7 cities. We have 3 offices in Delhi-NCR and are among the fastest growing companies in India. **Location**: Delhi (Near Rajendra...


  • New Delhi, India Track3D Full time

    Job Description: Customer Success Associate Location:Hyderabad, India (Full-time, Onsite)About Track3D At Track3D, we’re building the future of construction monitoring with ourReality Intelligence Platform . By turning real-time visual data into AI-powered insights, we help owners, general contractors, and trade partners track progress, reduce disputes,...


  • Delhi, India Celoxis Full time

    Are you a problem solver with a passion for helping customers succeed ? Use your communication skills and troubleshooting ability to delight thousands of users worldwide! As a Customer Success Associate , you’ll work closely with our co-founders and product specialists to ensure our product becomes a key part of our customers' business success.What Your...


  • Delhi, Delhi, India Algosec Full time

    **At AlgoSec, what you do matters!** Over 2,200 of the world’s leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks. We are hiring a **Customer Success Associate** for our Scaled Program**to join our Customer Success Team. Our Scaled Program delivers...


  • Delhi, Delhi, India Akshya Patra Services Full time ₹ 2,50,000 - ₹ 12,00,000 per year

    Overview The role of a Customer Success Associate is vital for ensuring that customers derive maximum value from our products and services. As the primary point of contact between the company and our valued customers, you will work diligently to build strong relationships that foster lasting loyalty. This position not only focuses on onboarding new customers...