Desktop Support Technician

4 days ago

Andheri Mumbai Maharashtra, India Shoreability Full time

We are seeking a proficient Desktop Support Engineer (Levels 1 & 2) to join our vibrant and fast-paced IT team. This position is integral to our mission of delivering exceptional technical support and ensuring smooth IT operations.

**Key Responsibilities**:

- Provide 1st and 2nd line support in collaboration with the Senior Desktop Support Engineer and IT team.
- Respond to support inquiries through CRM and by phone, ensuring prompt and efficient resolution of issues.
- Log new incidents, maintain and update asset information in the CRM, and escalate complex issues to 3rd line support as needed.
- Address endpoint security events, such as managing Malware and Anti-Virus interventions.
- Assist the senior IT team in implementing IT projects effectively.

**Requirements & Key Skills**:

- Proven experience managing and troubleshooting Server/Desktop/O365/Azure/Active Directory, and backup software.
- Strong background in an IT helpdesk environment with a track record of outstanding customer service.
- Excellent communication skills, able to convey information clearly and concisely to both internal and external stakeholders.
- Good understanding of networking principles.

If you are an experienced Technical Support Engineer seeking a challenging role in a dynamic Infrastructure function, we encourage you to apply.

**Job Details**:

- Job Type: Permanent
- Salary: Starting from ₹25,000 per month
- Schedule:

- Day shift
- Evening shift
- Monday to Friday

Pay: From ₹25,000.00 per month

Shift:

- Evening shift
- Morning shift
- Rotational shift
- UK shift

Work Days:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Andheri, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (required)

**Experience**:

- IT: 5 years (required)
- total work: 3 years (required)
- Windows Desktop Support: 3 years (required)

**Language**:

- English (required)

**Location**:

- Andheri, Mumbai, Maharashtra (required)

Work Location: In person

Expected Start Date: 03/02/2025

  • Desktop Support Technician

    1 week ago

    Mumbai, India Omkar Placement Full time

    One of our client which is into Hardware & Networking Services is looking for: Desktop Support Technician Location : Mumbai Job Profile: 1. Knowledge of troubleshooting Desktop & Laptop computers. 2. Installation & configuration of Windows Operating system. 3. Configuration of Microsoft Outlook & Outlook express. 4. Troubleshooting of network...

  • Desktop Support Technician

    2 weeks ago

    Andheri, Mumbai, Maharashtra, India Shoreability Full time

    We are seeking a proficient Desktop Support Engineer (Levels 1 & 2) to join our vibrant and fast-paced IT team. This position is integral to our mission of delivering exceptional technical support and ensuring smooth IT operations. **Key Responsibilities**: - Provide 1st and 2nd line support in collaboration with the Senior Desktop Support Engineer and IT...

  • Desktop Support Technician

    1 week ago

    Mumbai, India Omkar Placements Services Full time

    One of our client which is into Hardware & Networking Services is looking for: Desktop Support Technician / Hardware Engineer Location : Mumbai Job Profile: 3. Knowledge of installing switches & internet routers. 5. Troubleshooting of network connectivity issues. EDUCATIONAL QUALIFICATION : HSC pass with good communication skills. Work Experience :...

  • Desktop Technician

    1 week ago

    Pune H.O, Pune, Maharashtra, India Career tech Academy Full time ₹ 1,44,000 - ₹ 1,80,000 per year

    Job Title: Desktop TechnicianDepartment: IT Support Help DeskLocation: PuneReports To: IT ManagerWe are seeking a detail-oriented and technically skilled Desktop Technician to provide support, installation, maintenance, and troubleshooting for desktops, laptops, printers, and other hardware or software systems. The ideal candidate will deliver excellent user...

  • Desktop Support Technician

    2 weeks ago

    Andheri, Mumbai, Maharashtra, India Shoreability Full time

    **Job Title: First Line Support Engineer** **Job Overview**: We are seeking a proactive and dedicated First Line Support Engineer to join our team. This role is designed for someone who will be the first point of contact in handling alerts from our remote monitoring systems and assisting in deploying and managing our clients' IT infrastructure. You will...

  • Desktop Support Technician

    16 hours ago

    Kothrud, Pune, Maharashtra, India Ifinix Fintech Private limited Full time

    **Job Title: Desktop Support Technician** **Location**:Ifinix Fintech Pvt. Ltd. **Experience Required**: 0-1 year **Job Type**: Full-time **Key Responsibilities**: - Hardware **repair knowledge is a must** - **including troubleshooting** and **fixing issues with PCs, printers, wiring, and other peripherals.** - Install and configure computer hardware,...

  • Desktop Support Technician

    1 week ago

    Mumbai Central, Mumbai, Maharashtra, India CARE INFOTECH Full time

    A desktop support technician job description involves installing, configuring, maintaining, and repairing hardware and software to ensure optimal workstation performance and resolve end-user technical issues. Key responsibilities include responding to support tickets, providing remote or in-person assistance, troubleshooting problems for employees,...

  • Desktop Support-shankarpalli

    6 days ago

    Mumbai, Maharashtra, India BirlaSoft Full time

    Country/Region: IN- Requisition ID: 11602- Work Model: - Position Type: - Salary Range: - Location: INDIA - MUMBAI - BIRLASOFT OFFICE**Title**:Desktop Support-Shankarpalli**: - Description: - **_About Birlasoft:_** Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We...

  • Desktop Support

    6 days ago

    Mumbai, India Total IT Global Full time

    Desktop Technician will provide day to day local **Required Technical Skills**: - **Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bitlocker, Network Printers, Networking** ,**Installations & Troubleshooting.** **Functions include**: - Windows 7-10, Microsoft Active Directory, MS...

  • IT Support Technician

    2 weeks ago

    Andheri West, Mumbai, Maharashtra, India Augustus Realty Venturez Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    We are seeking a proactive and technically skilled IT Support Technician to provide hands-on support for basic hardware and networking tasks. The ideal candidate will assist in the day-to-day maintenance of computer systems, peripherals, and network infrastructure to ensure seamless IT operations across the organization.Key Responsibilities:•Provide...