Desktop Support

2 weeks ago

Andheri Mumbai Maharashtra, India SS Technologies Full time

Job Description - **Desktop Engineer**

Experience: 2-5 Years
- **Key Accountabilities **_

Ø Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role.

Ø Address user tickets regarding hardware, software and networking.

Ø Working knowledge of office products and computer peripherals, like printers and scanners.

Ø Ability to perform remote troubleshooting and provide clear instructions.

Ø Test alternative pathways until you resolve an issue.

Ø Record technical issues and solutions in logs.

Ø Help create technical documentation and manuals.

Ø Excellent problem-solving and multitasking skills.

Ø Experience AV/video conferencing solutions.

Ø Strong knowledge in Microsoft Office, Patch Management, Anti-Malware, anti-virus and inventory management tools.
- **Key Responsibilities **_

Ø Test and deploy hardware and software solutions.

Ø Manage end-user technology projects, such as migrations, deployments and introducing new technology solutions.

Ø Identify issues, propose solutions, and test new technologies or process changes.

Ø Track and thoroughly detail technology issues through ticketing system.

Ø Proactively reach out to customers about their technology needs and address issues before they occur.

Ø Provide administration for various technology platforms in MDM, messaging, collaboration or MFA platforms.

Ø Advanced working knowledge of configuring and trouble-shooting iOS and Android based mobile devices.

Ø Experience administering Exchange, Active Directory, Group Policy.

Ø Installing and upgrading operating systems and computer software.

Ø Ensuring SLAs are met.

Ø Documentation and Record Keeping.

Ø Scheduling upgrades and maintaining them without interference.

Ø System backup and data recovery planning.

Ø Network troubleshooting and optimization.

Ø You may be required to work outside of normal business hours, including occasional holidays, evenings, and weekends.
- **Technical Competencies **_

Ø Laptop/Desktop management and installation.

Ø End Users issue management

Ø Experience in Windows10 and 11.

Job Location**:Mumbai**

**Job Types**: Full-time, Permanent

**Benefits**:

- Health insurance

Shift:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- IT: 1 year (preferred)
- total work: 1 year (preferred)

Work Location: In person

  • Desktop Support

    2 weeks ago

    Andheri, Mumbai, Maharashtra, India SS Technologies Full time

    Job Description - **Desktop Engineer** Experience: 2-5 Years - **Key Accountabilities**_ Ø Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role. Ø Address user tickets regarding hardware, software and networking. Ø Working knowledge of office products and computer peripherals, like printers and scanners. Ø...

  • Desktop Support Technician

    2 weeks ago

    Andheri, Mumbai, Maharashtra, India Shoreability Full time

    We are seeking a proficient Desktop Support Engineer (Levels 1 & 2) to join our vibrant and fast-paced IT team. This position is integral to our mission of delivering exceptional technical support and ensuring smooth IT operations. **Key Responsibilities**: - Provide 1st and 2nd line support in collaboration with the Senior Desktop Support Engineer and IT...

  • Desktop Support

    1 day ago

    Mumbai, Maharashtra, India NUDES Architectures Full time

    We Are Looking For 1 to 3 Years Of Experience In Desktop Support For BKC Location in Mumbai. **Requirements**: - **Experience**: - Minimum of 1-2 years of experience in desktop support or a similar role. - Familiarity with hardware troubleshooting and repair, including desktops, laptops, and peripheral devices. - Experience with remote desktop support...

  • Desktop Support Technician

    2 weeks ago

    Andheri, Mumbai, Maharashtra, India Pixabits Technology Pvt. Ltd. Full time

    **Position: Desktop Support Technician (Hardware)** **Location: Mumbai** **Responsibilities**: - Troubleshoot hardware and software problems on desktops and laptops. - Diagnose system errors, identify solutions, upgrade systems as required. - Replace components when necessary. - Set up new users ‘profiles and provide them with necessary access rights. -...

  • Desktop Support

    2 days ago

    Mumbai, Maharashtra, India SS Technologies Full time

    Job Description - **Desktop Engineer L1/L2** Experience: 1-3 Years Job Responsibility: - 0-4 Years experience in troubleshooting in desktops, laptops, and printers, local networking devices and installing new software and update each of them. - Good experience for managing desktops / Laptops / Network Printers etc. - Configure and install local network...

  • Desktop Support

    1 day ago

    Mumbai, Maharashtra, India BirlaSoft Full time

    Country/Region: IN - Requisition ID: 24410 - Work Model: - Position Type: - Salary Range: - Location: INDIA - MUMBAI - BIRLASOFT OFFICE **Title**:Desktop Support**: - Description: **Area(s) of responsibility**: Roles & Responsibilities - Desktop Support - Handling tickets which are required onsite support - Responding to client support requests. -...

  • Desktop Support

    2 days ago

    Mumbai, Maharashtra, India NUDES Architectures Full time

    **Job description**: **For Fresher** Working hours 24/7 Support, **Rotational Shift(day and Night shift), 6days** Work on end user incidents. Work on Microsoft office product. Work on thin client issues. Experience in **Desktop Support \ Remote Infra support** Provide\ Revoke access to end user on VDI infra. Perform infra checklist activities. Work with OEM...

  • Desktop Support

    2 weeks ago

    Pune, Maharashtra, India Gemscap Global Analyst Private Limited Full time

    **Desktop Support Engineer** Job Location - Kharadi, Pune () We are looking to hire a skilled desktop support engineer to assist our clients with computer hardware and software issues. You will be required to work on-site and software upgrades, systems integrations, and basic IT-related issues. To ensure success as a desktop support engineer, you should...

  • Desktop Administrator

    2 weeks ago

    Andheri, Mumbai, Maharashtra, India Hurix Digital Full time

    Hurix is looking for a Desktop Administrator. Location: - Mumbai (Andheri SEEPZ) **Salary**: ₹200,000.00 - ₹335,000.82 per year **Benefits**: - Flexible schedule - Health insurance - Provident Fund Day range: - Monday to Friday Shift: - Day shift Ability to commute/relocate: - Andheri, Mumbai - 400096, Maharashtra: Reliably commute or planning...

  • Desktop Support-nagpur

    2 days ago

    Mumbai, Maharashtra, India BirlaSoft Full time

    Country/Region: IN- Requisition ID: 10223- Work Model: - Position Type: - Salary Range: - Location: INDIA - MUMBAI-CLIENT SITE**Title**:Desktop support-Nagpur**: - Description: - **Skill: Desktop Support resources** Handling tickets which are required onsite support - Responding to client support requests. - Contacting clients to find out the nature of...