Reservation Executive(Hotels

4 days ago


Koregaon Park Pune Maharashtra, India Joy Suites Hospitality Pvt Ltd. Full time

Oversee the reservation system, ensuring all bookings are accurately recorded and managed, including cancellations and modifications.
- Develop and implement strategies for maximizing occupancy and revenue, including setting pricing and promotional offers.
- Train and supervise reservation staff, ensuring they provide excellent customer service and adhere to company policies.
- Analyze reservation trends and report findings to senior management, making recommendations for future strategies for reservations/bookings.
- Coordinate with other departments, such as housekeeping and front desk, to ensure guest requirements are communicated and met with utmost standards.
- Handle escalated customer complaints related to reservations, resolving issues in a manner that maintains customer delight and loyalty.
- Monitor competitor pricing and occupancy levels, adjusting strategies as necessary to remain competitive in the market.
- Implement and maintain a system for managing no-shows and late cancellations, including enforcing penalties where applicable.
- Responsible for making the resort revenue centric for which the responsibility of the Individual lies in making this a separate profit entity.

Schedule:

- Day shift

**Experience**:

- total work: 5 years (preferred)

Work Location: In person

**Speak with the employer**
+91 9226519568



  • Koregaon Park, Pune, Maharashtra, India Joy Suites Hospitality Pvt Ltd. Full time

    **Job Title**: Reservations Executive **Department**: Reservations / Front Office **Experience Required**: 1-3 Years **Employment Type**: Full-time **Reports To**: Reservations Manager / Front Office Manager **Key Responsibilities**: - Provide accurate information regarding room availability, pricing, packages, and promotions. - Manage reservations via...


  • Koregaon Park, Pune, Maharashtra, India MSA Full time

    **Job Description: Reservation Executive (Night Shift) - Hotel Industry** **Key Responsibilities**: - Manage reservations, cancellations, and modifications accurately in the system. - Coordinate with the Front Office and Sales teams to ensure booking accuracy. - Monitor room availability and update inventory across channels. - Address guest concerns...


  • Koregaon Park, Pune, Maharashtra, India Joy Suites Hospitality Pvt Ltd. Full time

    **Job Title: Reservation Executive** **Location**: Koregaon Park, Pune **Company**: Joysuites Hospitality Pvt Ltd Key Responsibilities: - Update and maintain accurate reservation records in the property management system - Coordinate with front office and sales teams regarding room availability and bookings - Respond to guest inquiries regarding rates,...


  • Navi Mumbai, Maharashtra, India Bigfoot Hospitality LLP Full time

    Job Description for Hotel Reservation Executive **This job is posted for location Navi Mumbai.** Hi Greetings from Bigfoot Hospitality. We are leading Hotel Revenue Management and Hotel Marketing Company. We are currently looking for a Hotel Reservation Executive. If you are quick leaner and good with communication, then this role is for you. Below is...


  • Pune, Maharashtra, India Paradigm Consultancy Full time

    WE ARE HIRING Designation: - Reservations : Hotel / Resort Location: - Pune Maharashtra Salary: - 15,000 To 25,000 Per Month + Food And Accommodation Education: - Diploma / Degree in hotel Management Experience: - Total Experience : 3 Years with hospitality industry - Minimum Experience : 1 -2 Years of Previous experience in hotel reservations,...


  • Pune, Maharashtra, India AGREEN HOTELS & RESORTS PVT LTD Full time

    Handling and managing reservations process through various communication platforms Monitor room sales an improve sales technique Handle inquiries and obtain correct information regarding details of reservation Confirm and process reservation requests. Ensure all information pertaining to reservations are properly taken and entered into the system Keep up to...


  • Pune, Maharashtra, India Monarch group of hotels Full time

    **Job Title: Reservation Associate** **Job Summary** **Key Responsibilities** **2. Respond to Guest Inquiries**: Answer guest queries regarding room availability, rates, and hotel amenities. **3. Provide Exceptional Customer Service**:Offer personalized service to guests, ensuring their needs are met and expectations exceeded. **4. Maintain Accurate...


  • Wakad, Pune, Maharashtra, India Gigadocs Softtech Private limited Full time

    The Reservation Associate is responsible for handling all guest reservation inquiries, ensuring accuracy in bookings, and providing exceptional customer service. This role involves managing room reservations, updating availability, coordinating with other departments, and maximizing revenue through effective selling techniques. **Key Responsibilities**: -...


  • Pune, Maharashtra, India beBeeReservation Full time ₹ 8,00,000 - ₹ 12,00,000

    Reservations ProfessionalThe primary responsibility of this role is to manage the entire reservation process for our guests.Key Responsibilities:New Reservations, Cancellations, and Modifications: Handle all new reservations, cancellations, and modifications in our Property Management Systems (PMS).Guest Communication: Respond to guest inquiries via email,...


  • Mumbai, Maharashtra, India Indtex Solutions Pvt Ltd Full time

    Responsible for making hotel reservations worldwide for request received from reservation centre and the passengers. - Liaising with suppliers and hotels for request of rooms as per customers requirement. - Knowledge rules of hotels (room occupancy, child policies, concept of board basis (i.e. bed breakfast/half board/full board etc). - Creating vouchers on...