Customer Support Executive

2 weeks ago

Koramangala Bengaluru Karnataka, India Adhaan Solution Pvt. Ltd. Full time

Hi, **Greetings from Adhaan Solutions** **Immediate hiring for "Customer Support executive" for Koramangala Bangalore.** **Job location : Koramangala Bangalore.** **Shift timings : Morning shifts.** **Languages known : English,Hindi and Kannada.** **JD**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of the team. - Conducting quality assurance surveys with customers and providing feedback to the staff. - Possessing excellent product knowledge to enhance customer support. - Maintaining a pleasant working environment for your team. - For more details contact below number - **9206764126** **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹15,000.00 - ₹16,093.36 per month **Benefits**: - Cell phone reimbursement - Commuter assistance - Flexible schedule - Health insurance - Internet reimbursement - Leave encashment - Life insurance - Paid sick time - Paid time off - Provident Fund Schedule: - Day shift - Morning shift Supplemental pay types: - Commission pay - Joining bonus - Overtime pay - Performance bonus - Quarterly bonus - Shift allowance - Yearly bonus **Education**: - Bachelor's (preferred) **Experience**: - total work: 1 year (preferred) - Customer support: 1 year (preferred) - Customer service: 1 year (preferred) Shift availability: - Day Shift (preferred) Ability to Commute: - Koramangala, Bengaluru, Karnataka (required) Ability to Relocate: - Koramangala, Bengaluru, Karnataka: Relocate before starting work (required) **Speak with the employer** +91 7795593668

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