Customer Support Associate- Bangalore

2 weeks ago

Bengaluru Karnataka, India Bultaminds Venture Full time

Job Code

BMJ1692

Work Experience

0years -4years

Salary

₹1,80,000 - ₹2,04,000 P.A

**Skills**:
Communication, Quick Learner,

Location

Bangalore: - All Districts - Karnataka, India
**Talent Center Network has been retained by one of its esteemed clients to hire resources for the below Position at Multiple Locations at Bangalore:, India.
- Qualification: Graduate
- Requirement: Fresher/ experienced
- Skills Required:
- Strong Communication skills
- Logical Thinking
- Good Listener

As a Customer Support Associate in our retail environment, you will be responsible for
ensuring that our customers receive exceptional service and support throughout their
shopping experience. You will play a critical role in representing our brand and
maintaining customer satisfaction.

**Key Responsibilities**:
Provide friendly and efficient assistance to customers both in-person and through
Address customer inquiries, concerns, and complaints in a timely and professional
manner, striving to exceed their expectations.
Assist customers with product information, availability, pricing, and order processing.
Resolve customer issues and escalate complex problems to appropriate channels when
necessary.
Process returns, exchanges, and refunds according to company policies and procedures.
Collaborate with other team members and departments to ensure a seamless customer
experience.
Maintain a thorough understanding of our products, promotions, and policies to
accurately assist customers.
Keep accurate records of customer interactions and transactions using our CRM system.
Contribute to ongoing improvements in customer service processes and procedures.
Uphold company standards for cleanliness, organization, and professionalism in all
customer-facing areas.

**Freshers and experienced resources looking forward to building a career in sales are only required to apply.

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