Customer Support Associate

6 hours ago


Bengaluru Karnataka, India e Satisfy Solutions Full time

We are Hiring For Customer Support Associate

Designation : Customer Support Associate

Process : E-Commerce

Qualification: UG/ Graduate can apply

Shifts : Rotational, 5.5 days working

**Job Location**: Sivancheeti Gardens, Shivaji Nagar, Bangalore

Skills : Good spoken English and typing speed

Salary Package : Upto 3.5 LPA for experienced (Min 1 Year relevant experience on papers)

Interview Mode : Face to Face/Virtual

Joining : Immediate

**Roles and Responsibilities-**

*Respond to customer queries via voice, understand & provide solution

*Identify customer needs

*Maintain quality communication

*Monitor customer complaints and reach out to provide assistance

*Inform customers about new features and functionalities

*Gather customer feedback and share with respective team

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹28,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental pay types:

- Quarterly bonus
- Shift allowance

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person

**Speak with the employer**
+91 7999913732



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