CRM Executive

2 weeks ago

Richmond Town Bengaluru Karnataka, India Plyneer Industries Full time

**Job Title**: Customer Relationship Management Executive (CRM Executive)

**Key Responsibilities**:
**Lead Management**:
Follow up on potential leads promptly and professionally.

Maintain accurate and up-to-date records of leads and interactions in the CRM system.

**Lead Conversion**:
Engage with potential customers to understand their requirements and pitch appropriate products or services.

Address customer queries, provide detailed information, and handle objections effectively.

Convert leads into successful sales by building rapport and confidence with customers.

**Target Achievement**:
Work towards achieving monthly, quarterly, and yearly sales targets as defined by the company.

Utilize sales strategies to maximize conversion rates and revenue generation.

Proactively suggest improvements to meet or exceed sales goals.

**Customer Interaction**:
Build and maintain positive relationships with potential and existing customers.

Ensure timely communication with customers to keep them engaged in the sales process.

Provide exceptional customer service to enhance satisfaction and trust.

**Reporting and Feedback**:
Prepare daily, weekly, and monthly reports on lead conversion and sales performance.

Provide feedback on lead quality and customer interactions to improve processes.

**Collaboration**:
Work closely with the sales and marketing teams to align efforts and strategies.

Share insights and ideas to enhance lead generation and conversion activities.

**Key Skills & Qualifications**:
**Educational Background**:
Bachelor’s degree in Business Administration, Marketing, or a related field (preferred but not mandatory).

**Experience**:
1-3 years of experience in telecalling, sales, or customer relationship management.

Proven track record of meeting or exceeding sales targets.

**Skills**:
Strong communication and interpersonal skills, with a persuasive approach.

Ability to handle customer objections and close sales effectively.

Proficiency in CRM tools and lead management systems.

Time management skills to handle multiple leads and deadlines efficiently.

**Behavioral Competencies**:
Goal-oriented and self-motivated.

Resilience and adaptability in a target-driven environment.

Positive attitude and a customer-first mindset.

Pay: ₹30,000.00 - ₹40,000.00 per month

Schedule:

- Day shift
- Fixed shift

Work Location: In person

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