CRM Executive
4 days ago
**About Us**
Plyneer is one of India’s fastest-growing brands in Plywood, Laminates, MDF, and Veneers. With multiple outlets across Bangalore, Hyderabad, Chennai, Coimbatore, and Pune, we are looking for energetic professionals to drive customer engagement and walk-ins.
**Key Responsibilities**
- Achieve a **10% customer walk-in rate per month**, from 3,000-4,000 leads allocated across outlets.
- Engage with customers at **Head Office, Warehouse, and IBO outlets**, providing a professional and welcoming experience.
- **Educate customers** about Plyneer’s product range and assist them in selecting the right solutions.
- **Update inquiries and customer interactions** in Zoho CRM and ensure timely follow-ups with the sales team.
- Build strong **customer relationships** to encourage repeat visits and referrals.
- Collaborate with marketing to **drive campaigns** that increase walk-ins.
**Outlet Presence**
- **Bangalore** - 12 outlets (Yelahanka, Sarjapur, RR Nagar, Vijayanagar, Tumkur, Varthur, Chandapura, Nelamangala, Jakkur, Hennur, Nallurahalli, Hesarghatta Road)
- **Hyderabad** - 5 outlets (Attapur, Bachupally, Boduppal + 2 upcoming)
- **Chennai** - 2 outlets (Kattupakam, OMR Padur)
- **Coimbatore** - 1 outlet (Saravanampatti)
- **Pune** - 1 outlet (Moshi)
**Performance & Benefits**
- **Target**: 10% walk-in conversion (as per outlet allocation).
- **Incentives**: 0.25% commission on every walk-in converted into a sale.
- **Growth**: Recognition, rewards, and a career path to **Sales Executive / Manager** roles.
- **Education**: Bachelor’s Degree (any discipline).
- **Experience**: 0-2 years in Customer Relations / Sales / Marketing (Freshers welcome).
- **Skills**:
- Strong communication in English & regional languages
- Customer handling & sales orientation
- CRM knowledge (Zoho preferred)
- Confident, persuasive, and proactive personality
- Basic MS Office & digital tools
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
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