Restaurant Captain

6 hours ago


Gurugram Haryana, India Fraterniti foods pvt ltd Full time

**Job Summary**:
The **Restaurant Captain** is responsible for overseeing the dining room operations, supervising the restaurant team, and ensuring exceptional guest service. This role acts as a liaison between guests and the kitchen, coordinates service flow, and ensures that dining standards are maintained at all times.

**Key Responsibilities**:

- Greet and welcome guests, ensuring a warm and professional first impression
- Supervise and coordinate the activities of waitstaff and service attendants
- Assign tables and manage floor seating during service hours
- Take guest orders when necessary and ensure orders are delivered correctly and promptly
- Resolve guest complaints or service issues efficiently and courteously
- Ensure compliance with hygiene, health, and safety standards
- Assist with training and mentoring new team members
- Work closely with the kitchen and bar to ensure smooth food and beverage operations
- Oversee table settings, cleanliness, and overall dining ambiance
- Maintain accurate billing and ensure smooth guest checkouts
- Monitor inventory levels of dining supplies and report shortages

**Qualifications**:

- High school diploma or equivalent; degree/diploma in hospitality is preferred
- Minimum 2-4 years of experience in a similar role in a high-end restaurant or hotel
- Excellent communication and interpersonal skills
- Strong leadership and team management abilities
- Guest-focused with a positive attitude and problem-solving skills
- Knowledge of food and beverage service standards and techniques
- Familiarity with POS systems and restaurant software

**Work Conditions**:

- Physically fit; able to stand and walk for long periods
- Willingness to work flexible hours, including weekends and holidays

Pay: ₹20,000.00 - ₹22,000.00 per month

Schedule:

- Day shift

Work Location: In person


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