CRM Executive

2 weeks ago

Hyderabad Telangana, India Sree Nivasam Infra LLP. Full time

**Location**: Hyderabad, Madhapur
**Employment Type**: Full-time

**Job Summary**:
**Key Responsibilities**:

- Handle **post-sales communication** with clients, including payment follow-ups, project updates, and documentation.
- Maintain and update client details in the CRM software.
- Coordinate with **sales, accounts, and site teams** for project-related queries and client requirements.
- Assist clients during the **handover process** and resolve any concerns promptly.
- Track and follow up on pending payments, agreements, and documentation.
- Ensure timely **MIS reporting** to management regarding client interactions and payment status.
- Build strong, long-term client relationships and ensure a positive customer experience.
- Manage **site visits, possession schedules, and defect liability issues** in coordination with the technical team.

**Requirements**:

- Bachelor’s degree in any field (Business Administration/Marketing preferred).
- 1-3 years of experience in **CRM or customer service**, preferably in the **real estate industry**.
- Strong interpersonal and communication skills in **English & Hindi,** (additional local language is a plus).
- Proficiency in **MS Office** and CRM software.
- Ability to work under pressure and handle multiple client queries.

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

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