Associate - Procurement Operations Mv

1 week ago

Gurgaon, India SoftwareONE Full time

Job Function: Global Service Delivery Centre Operations Why SoftwareONE?:
The role:

- Daily internal customer engagement
- Fast & accurate information dissemination to internal customer
- Customer Order Processing and update customer Portal tools
- Work closely with the local BDR
- Helping with licensing queries and providing adequate information
- Inform internal Customer about wrong customer Order
- Validation of Customer Purchase Order
- Maintain good relationship with customer to increase customer satisfaction
- Managing customer Information
- Maintain the Sales Opportunity
- Maintain Deal Registration for this Sales Stage
- Checking with Local BDR about Credit Check

What we need to see from you:

- Bachelor’s Degree from four year college or university
- Excellent English written & verbal Skills
- 1-3 years’ experience in Software Procurement (or) order management / AP
- Excellent communication, organization, multitasking, and time management skills
- Understand business metrics such as SLA, KPI, CPI, C-SAT
- Can communicate fluently, swiftly and assertively
- Good with negotiation skills
- Can work in a high volumes/ tight deadlines setup
- Perform sourcing, liaising with new and existing suppliers to improve business.
- Maintain positive working relationships with strategic suppliers to assure cost, quality, and delivery targets are met.
- Analyze market and delivery trends so as to develop procurement technologies and processes that support those trends
- Provide outstanding customer service to ensure customer satisfaction.
- Review supplies, works and services to ensure compliance with company procedures and best procurement practice
- Interact with key stakeholders in identifying business needs, building relationships and selling the features and benefits of early procurement involvement.
- Develop detailed sourcing and category plans to maximize effectiveness and efficiency.
- Manage preparation, implementation and execution of procurement processes.
- Implement procurement processes to ensure efficiency, cost savings and best practices
- Should be a team player
- Flexible with a 24 X 7 environment
- Should possess a positive outlook
- Maturity of thought process
- Proactive approach
- Self-Disciplined
- Humbleness
- appreciate and treat people as equal

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