Customer Support Executive

4 days ago

Noida Sector Noida Uttar Pradesh, India Digital indices Full time

Job Title: Customer Support Executive

Location: On-site - Noida, Sector 5

Type: Full-Time

Experience: 1-3 Years (Experience in E-commerce/D2C brands preferred)

We’re looking for a Customer Support Executive who can be the voice of the brand - someone who handles customer queries with empathy, solves problems efficiently, and ensures every interaction turns into a positive experience.

What You’ll Do:

- Respond to queries related to orders, returns/exchanges, sizing, shipping, product details, and more.
- Coordinate internally with operations, logistics, and warehouse teams to resolve issues quickly.
- Track and manage open tickets and follow up till resolution.
- Maintain support data in Google Sheets/Excel and update reports regularly.
- Share regular feedback on customer pain points and help improve brand experience.
- Stay updated on new launches, offers, and inventory status to communicate accurately.

What We’re Looking For:

- Strong written and spoken English - professional yet conversational.
- Excellent communication and customer empathy.
- Proficient in Google Sheets / Excel - VLOOKUP, filters, pivots, etc.
- Familiarity with tools like Shopify, Gorgias, Freshdesk, or similar CRMs (preferred).
- Organized, self-driven, and able to work independently when needed.

Skills You Have:

- Experience working in a fashion or home & living D2C brand.
- Basic knowledge of logistics/RTOs/exchange workflows.
- Flair for turning customer queries into upselling opportunities.

What You’ll Get:
Be part of a young, fast-paced, design-led D2C brand

A collaborative and growth-driven work environment

Opportunity to grow into a customer experience lead role

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Monday to Friday
- Morning shift

Work Location: In person

  • Customer Support Executive

    4 days ago

    Noida Sector 16, Noida, Uttar Pradesh, India Tarality Ecosystems Private Limited Full time

    **Job Title**: Customer Support Executive / Calling Support **Location**: Noida **Job Type**: Full Time **Department**: Customer Service / Support **Reports To**: Customer Service Manager **Job Summary**: **Key Responsibilities**: - Answer incoming calls and respond to customer queries in a timely and professional manner. - Make outbound calls to follow...

  • Customer Support Executive

    2 weeks ago

    Noida Sector 16, Noida, Uttar Pradesh, India HCIN Networks Private Limited Full time

    Customer Support Executive Noida **Key Responsibilities**: - Resolve product or service problems by clarifying the customer's complaint, determining the cause, and offering appropriate solutions. - Maintain accurate customer records by updating information in the CRM system. - Follow up with customers to ensure their issues are resolved to their...

  • Customer Support Executive

    7 days ago

    Noida Sector 16, Noida, Uttar Pradesh, India Inditab Esolutions Pv. Ltd. Full time

    **Job Title**: Customer Support Executive **Location**: Noida Sector 3 **Position Type**: Full-Time/Part-Time **Salary**: Up to ₹25000 per month **Experience** : Fresher or Min 6 months Experience **Key Responsibilities**: - Make inbound and outbound verification calls to customers. - Conduct KYC (Know Your Customer) and Video KYC processes. - Ensure...

  • Customer Support Executive

    4 days ago

    Noida Sector 16, Noida, Uttar Pradesh, India Inditab Esolutions Pv. Ltd. Full time

    **Job Title**: Customer Support Executive **Location**: Noida Sector 3 **Position Type**: Full-Time/Part-Time **Salary**: Up to ₹25000 per month **Experience** : Min 1 year **Key Responsibilities**: - Make inbound and outbound verification calls to customers. - Conduct KYC (Know Your Customer) and Video KYC processes. - Ensure all customer data is...

  • Customer Support Executive

    4 days ago

    Noida Sector 16, Noida, Uttar Pradesh, India Inditab Esolutions Pv. Ltd. Full time

    **Job Title**: Customer Support Executive (Male) **Location**: Noida Sector 3 **Position Type**: Full-Time/Part-Time **Salary**: Up to ₹25000 per month **Experience** : Min 1 year **Key Responsibilities**: - Make inbound and outbound verification calls to customers. - Conduct KYC (Know Your Customer) and Video KYC processes. - Ensure all customer...

  • Customer Support Executive

    2 days ago

    Noida Sector 16, Noida, Uttar Pradesh, India Inditab Esolutions Pv. Ltd. Full time

    **Job Title**: Customer Support Executive **Location**: Noida Sector 3 **Position Type**: Full-Time/Part-Time **Salary**: Up to ₹25000 per month **Experience** : Fresher or Min 6 months Experience **Key Responsibilities**: - Make inbound and outbound verification calls to customers. - Conduct KYC (Know Your Customer) and Video KYC processes. - Ensure...

  • Customer Support Executive

    6 hours ago

    Noida, Uttar Pradesh, India, Ghaziabad TRDFIN Support Services Pvt Ltd Full time

    We are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.Key ResponsibilitiesHandle inbound and outbound...

  • Customer Support Executive

    1 week ago

    Noida, Uttar Pradesh, India, Ghaziabad TRDFIN Support Services Pvt Ltd Full time

    We are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.Key ResponsibilitiesHandle inbound and outbound...

  • Customer Support Executive

    1 day ago

    Noida Sector , Noida, Uttar Pradesh, India Sciastra Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    Job Title: Customer Support Executive*Location: Noida Sector 63Company: SciastraType: Full-TimeExperience: 0–1 YearsAbout the Role:Sciastra is looking for a friendly and solution-oriented Customer Support Executive to assist our customers via chat, email, and phone. You'll help resolve queries, provide product information, and ensure a great customer...

  • Customer Support Executive

    1 day ago

    Noida Sector , Noida, Uttar Pradesh, India TechPerspect Software Pvt Ltd Full time ₹ 2,16,000 per year

    Walk-In Interview: Customer Support ExecutiveDate: Sat, 27 September 2025Time: 10:30 AM - 5:30 PMVenue: 6th Floor, Majestic Signia, Plot No. A-27, Block A, Industrial Area, Noida sector 62. Pin Code Landmark- Nearly IBM Building. Nearest metro station - Electronic City Noida.Notice Period: Immediate to 15 DaysExperience: Fresher - 2 Years of...