Front Office Executive

16 hours ago

Calicut Kerala, India Eduflair Learning Solutions Pvt Ltd Full time

**Education**:
The Front Office Executive will serve as the first point of contact for visitors and callers to [Your Company’s Name]. This role is responsible for managing the front desk, greeting visitors, handling incoming calls, and performing various administrative tasks to support the smooth operation of the office.

**Key Responsibilities**:
**Reception Duties**:

- Greet and welcome visitors with a positive, helpful attitude.
- Ensure visitors are directed to the appropriate person or department.
- Manage the front desk area, ensuring it is tidy and presentable.

**Communication**:

- Answer, screen, and forward incoming phone calls.

**Administrative Support**:

- Receive, sort, and distribute daily mail/deliveries.
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
- Schedule and coordinate meetings, appointments, and travel arrangements for managers and employees.
- Maintain and update records, files, and contact lists.
- Assist in the preparation of regularly scheduled reports.

**Office Management**:

- Monitor office supplies and place orders when necessary.
- Maintain office equipment and arrange for necessary repairs.
- Coordinate with other departments for office needs and requirements.

**Customer Service**:

- Address complaints and provide appropriate solutions; follow up to ensure resolution.
- Ensure high levels of customer satisfaction through excellent service.

**Qualifications**:

- High school diploma or equivalent; additional certification in Office Management is a plus.

**Experience**:

- Proven experience as a front office representative or similar role.

**Skills**:

- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Customer service orientation.
- Professional attitude and appearance.

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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