Service Coordinator

4 days ago

Bengaluru, India Scientific Research Instruments Co P Ltd Full time

**Job Summary**
**About SRICO**:
SRICO is a professionally managed Laboratory Equipment Company established to deliver the best solutions available from internationally reputed manufacturers in the field of Research and Development and Quality Control for industries and educational institutions.

**Responsibilities and Duties**
Responsible for support to customer and Service Engineers on all after-sales activities; Assisting the service team in all matters related to Technical services.
Coordinate between the customers all over India and Technical staff at various branches in resolving service issues and updating the status of the same. Arranging units/parts to be sent to customers.
Tracking and updating of service reports of all the service staff. Arranging for service related components, tools, parts, etc.,

**Qualifications and Skills**
**Qualification**: Graduate/ Diploma in Science or Engineering, preferably electronics
**Experience**: 1 to 2 years as Service Coordinator.
**Desired Profile**: Able to work independently.
Experience in MS office, Data base software (CRM ) is basic criteria.
Good command over English. Must possess excellent written & verbal communication.
Preferably within 30 minutes of travelling distance with 2 wheeler.

**Benefits**

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹18,000.00 - ₹22,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

COVID-19 considerations:
COVID-19 considerations:
seating arrangements as per Covid norms, daily temperature checking, covid Insurance, etc

Ability to commute/relocate:

- Gubbalala, Bengaluru - 560061, Karnataka: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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