Service Coordinator
2 days ago
Company Description Kruti Comp. India Pvt. Ltd. specializes in the integration of IT Infrastructure Solutions into business environments. The company offers a comprehensive range of products and services including Servers, Storage, Networking, Security, Software, Personal Systems, and a full range of Implementation and Managed Services. Our solutions are designed to enhance business operations and efficiency. Role Description This is a full-time, on-site role located in Bengaluru for a Service Coordinator. The Service Coordinator will be responsible for managing service requests, coordinating with different departments, ensuring timely resolution of issues, and maintaining customer relationships. We are seeking a person with 0-3 years of experience as a customer care representative who helps our customers to get the required assistance. The Service Coordinator will bridge the gap and serve as a point of contact between our esteemed customers and support engineers. Key Responsibilities: Act as the primary point of contact for customers’ service calls, providing timely and accurate responses. Assess customers’ technical support needs. Maintaining and tracking the service records. Coordinate with internal teams to address customer needs and ensure seamless service delivery. Collaborate with the team members to identify process improvements and enhance customer service strategies. Evaluating our services and helping to identify areas of improvement. Ensure customer satisfaction (CSAT) by regularly following up with the customers about the service delivery. Support the onboarding of new customers by providing guidance and resources Resolve basic technical issues over email/call/remote support. Periodically prepare and present service record reports. Skills & Competencies Required: Excellent communication is crucial for interacting with customers. Basic problem-solving skills and a customer-centric mindset. Quick Learner, Self-motivated & confident. Knowledge on Call management systems. Microsoft Office Suite. Basic understanding of data entry and record-keeping practices. Time management. Multitasking. Qualifications: Any Graduate. Having at least 0-3 years of experience as a customer care representative. Relevant experience in the IT infrastructure industry is a plus Excellent verbal and written communication skills.
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Service Coordinator
7 days ago
Bengaluru, Karnataka, India Shashwath Solution Full time ₹ 80,000 - ₹ 1,20,000 per yearJob Summary:We are looking for a proactive and organized Service Coordinator to manage and streamline service-related operations. The role involves coordinating activities through the ERP system, handling customer service requests, cold calling, and ensuring timely resolution of service tickets. The ideal candidate should have excellent communication skills,...
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Service Coordinator
4 days ago
Bengaluru, India Saksham Technologies Full time**Location**: - Bangalore Qualification: - Graduate Gender: - Male/Female **Experience**: - 1 to 3 years of Experience in Service Co-ordination. Job Responsibilities: - Customer support - Provide and maintain good customer service and solve problems - Schedule engineers for customer location visits - Maintain feedback once a complaint is closed -...
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Service Coordinator
7 days ago
Ahmedabad, Bengaluru, India Hunter Douglas Full time ₹ 6,00,000 - ₹ 12,00,000 per yearRole: Service CoordinatorLocation: Bangalore & AhmedabadDivision: WCPMandatory: Field Service experience, Electrical/Electronics backgroundJob Description Service CoordinatorAbout Hunter Douglas, Hillarys and 3G Capital: Hunter Douglas is a global leader in innovative window coverings and architectural products. With over 100 years of expertise, we are...
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Service Coordinator
4 days ago
Bengaluru, India Scientific Research Instruments Co P Ltd Full time**Job Summary** **About SRICO**: SRICO is a professionally managed Laboratory Equipment Company established to deliver the best solutions available from internationally reputed manufacturers in the field of Research and Development and Quality Control for industries and educational institutions. **Responsibilities and Duties** Responsible for support to...
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Service Coordinator
2 weeks ago
Bengaluru, Karnataka, India Ecocare Services Full time**The Following skills required for water and waste water treatment field (STP,ETP,WTP,RO,Swimming Pool Etc)** **1. Coordination of Service Operations** - **Scheduling and Dispatching**: Schedule maintenance, repairs, and emergency services by assigning technicians to specific jobs. - **Resource Allocation**: Ensure that necessary tools, parts, and...
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Service Coordinator
6 days ago
Bengaluru, India Vidwath Innovative Solutions Pvt Ltd Full time**JOB DESCRIPTION OF SALES EXECUTIVE** **Experience Level**: 1-3 years (preferably IT services / Educational domain) **Position**: Service Coordinator. (language - English, Hindi, Kannada ) He needs to work independently performing a wide range of coordination with internal stakeholder 2. Need to keep confidential administrative matters within the...
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Service Coordinator
7 days ago
Bengaluru, New Delhi, India Sun Infonet Pvt. Ltd. Full time ₹ 2,50,000 - ₹ 7,50,000 per yearRole OverviewWe are seeking a proactive and detail-oriented Coordinator to support our Service Centre operations and administration. The role will involve close coordination with the service team for payment collection, challans, spare inventory management, and general administrative support. The ideal candidate should be organized, good with numbers, and...
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Service Coordinator
6 days ago
Kalyan Nagar, Bengaluru, Karnataka, India Ideas Ahead AV Solutions Pvt Ltd Full timeThe Service Coordinator will be responsible for coordinating and scheduling service activities, ensuring smooth communication between customers, service engineers, and internal teams. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks while delivering excellent customer service. **Key...
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Service Coordinator
7 days ago
Bengaluru, Karnataka, India Kyndryl Full time**Who We Are** At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. **The...
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IT Service Coordinator
2 weeks ago
Bengaluru, India Hitachi Vantara Corporation Full time**Job Title - IT Service Coordinator** **Meet our Team** IT Service Management Team works closely with all IT Teams to understand and solve the issues faced by our Customers. We collaborate as a Team and cross-functionally to ensure the success of our Users; success that is celebrated and shared. We are responsible for IT processes thanks to which the work...