Customer Support

2 weeks ago

Jaipur, India The Wellness Shop Full time

**About Us**

The Wellness Shop is an eco-friendly wellness brand that provides a range of products that are organic and natural. We provide products catering to cosmetics, wellness, and healthcare segments. We launched in 2021, so yes we’re an early-stage startup but, within the last 4-5 months, we have launched 150+ premium products and have started hitting 400+ daily orders so we know our product's rules TWS is funded by Logx ventures. We plan to create a brand that brings no-nonsense, simple, and natural products to the masses so we can all get some help taking care of our bodies.

**Job Profile**: Chat Process Executive.

**Job Location**: C-Scheme,Jaipur.

**Here’s what you will do**:

- Educate current and potential customers with product and service information
- Maintain accurate customer records
- Identify and escalate priority issues to the Team Leader and Ops Team
- Actively participate in team meetings

**Here’s what you should have**:

- A Bachelor’s degree from any stream if a Fresher
- Passionate about customer care
- Good typing skill
- Fluent in written and spoken English
- Positive attitude
- Love taking ownership of your work & enjoy the creative freedom that comes with it
- Aren’t scared to dream big, think scale, and chase big hairy audacious goals
- Want to work in a free, flexible, and performance-driven environment
- Are a scientist at heart - Try, test, validate, implement, scale. Run experiments - Data speaks

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹13,000.00 - ₹20,000.00 per month

**Benefits**:

- Commuter assistance
- Internet reimbursement

Schedule:

- Day shift
- Fixed shift

Ability to commute/relocate:

- C-Scheme, Jaipur - 302001, Rajasthan: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Chat Process: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9928649167

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