Helpdesk Executive

1 week ago

Thiruvananthapuram, India Nexlark Full time

We are hiring Freshers with excellent English communication skills for handling inbound calls from our customers. Follow standard processes and procedures. Redirect problems to appropriate resources.

Shifts: Night shift

Working days: Mon - Fri (6:30pm - 3:30 am) Weekend off

Mandatory skill sets to have:
**Excellent Verbal Communication skills.
Good logical reasoning & analytical skills, excellent customer service skills, able to interact with customers via call.
Good Personality and discipline.

**Salary**: ₹16,000.00 - ₹18,000.00 per month

Schedule:

- Night shift

Supplemental pay types:

- Yearly bonus

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹192,000.00 - ₹216,000.00 per year

**Benefits**:

- Leave encashment
- Paid sick time
- Paid time off
- Work from home

Day range:

- Monday to Friday

Shift:

- Night shift

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