Implementation Manager
2 weeks ago
Responsibilities: ● Lead a 20+ member team managing implementations across the US, UK, and AUS regions. ● Oversee the full lifecycle of Aeka implementation projects, including planning, resource allocation, execution, and post “Go live” support ● Manage and monitor end-to-end image migration efforts from legacy imaging platforms to Aeka, ensuring accuracy and minimal downtime. ● Build and refine processes for smoother onboarding, faster image conversions, better sensor monitoring, and increased adoption of the imaging platform. ● Coordinate cross-functionally with Product, Engineering, and Customer Success to ensure operational alignment, product feature development, and client satisfaction. ● Ensure comprehensive documentation of implementation processes, client configurations, image migration procedures, and support guidelines. ● Provide regular reports on operational performance, project status, and team metrics to Leadership. ● Monitor KPIs and reporting metrics to identify gaps, trends and opportunities for continuous improvement. ● Mentor and coach team members, conduct performance evaluations and foster a culture of ownership, collaboration and accountability. Skills and Qualifications ● 8+ years of experience in operations management, with at least 3 years in leading software implementations. ● Experience working in a high-growth, SaaS-based or healthcare technology environment. ● Experience managing large-scale software implementations spread across multiple locations/countries. ● Strong understanding of imaging technologies and workflows (X-ray, Intraoral, Pano, DICOM). ● Experience in building scalable processes to improve operational efficiency and system adoption. ● Excellent communication and leadership skills to manage large teams and client interactions. ● Familiarity with healthcare compliance standards (e.g., HIPAA) is a plus. ● Experience in Helpdesk / Incident Management tools like Zendesk, Freshdesk, Jira etc. ● Prior experience working Night Shifts. Location ● Trivandrum
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Implementation manager
1 week ago
Trivandrum, India CareStack™ - Dental Practice Management Full timeResponsibilities:● Lead a 20+ member team managing implementations across the US, UK, and AUSregions.● Oversee the full lifecycle of Aeka implementation projects, including planning, resourceallocation, execution, and post “Go live” support● Manage and monitor end-to-end image migration efforts from legacy imaging platforms toAeka, ensuring...
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Implementation Operations Manager
4 weeks ago
Trivandrum, India CareStack™ - Dental Practice Management Full timeResponsibilities:● Lead a 20+ member team managing implementations across the US, UK, and AUSregions.● Oversee the full lifecycle of Aeka implementation projects, including planning, resourceallocation, execution, and post “Go live” support● Manage and monitor end-to-end image migration efforts from legacy imaging platforms toAeka, ensuring...
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Implementation Manager
2 weeks ago
Trivandrum, Kerala, India, Thiruvananthapuram CareStack™ - Dental Practice Management Full timeResponsibilities:● Lead a 20+ member team managing implementations across the US, UK, and AUSregions.● Oversee the full lifecycle of Aeka implementation projects, including planning, resourceallocation, execution, and post “Go live” support● Manage and monitor end-to-end image migration efforts from legacy imaging platforms toAeka, ensuring...
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Technical Support Engineer
4 days ago
Trivandrum, India Jobseekerspage.com Full timeJob Domain IT-hardware and Networking Job Description Experience Required: Minimum of 1 to 3 years of experience as a Customer Support preferably in Saas or Software product related organization with a thorough understanding of working with software , can apply. Key Responsibilities: Identifying customers' requirements and onboarding customers with our...
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Technical Support Engineer
4 days ago
Trivandrum, India Jobseekerspage.com Full timeJob DomainIT-hardware and NetworkingJob DescriptionExperience Required:Minimum of 1 to 3 years of experience as a Customer Support preferably in Saas or Software product related organization with a thorough understanding of working with software , can apply.Key Responsibilities:- Identifying customers' requirements and onboarding customers with our no-code...
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Technical Support Engineer
5 days ago
Trivandrum, India Jobseekerspage.com Full timeJob DomainIT-hardware and NetworkingJob DescriptionExperience Required:Minimum of 1 to 3 years of experience as a Customer Support preferably in Saas or Software product related organization with a thorough understanding of working with software , can apply.Key Responsibilities:Identifying customers' requirements and onboarding customers with our no-code...
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Information security manager
2 weeks ago
Trivandrum, India Envestnet Full timeJob Title: Manager – Information Security Job Summary We are seeking an accomplished Information Security professional with extensive experience in cybersecurity best practices, enterprise security architecture, data protection, first-line information security risk management, and conducting security assessments. The Manager – Information Security...
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Information Security Manager
1 week ago
Trivandrum, India Envestnet Full timeJob Title: Manager – Information Security Job Summary We are seeking an accomplished Information Security professional with extensive experience in cybersecurity best practices, enterprise security architecture, data protection, first-line information security risk management, and conducting security assessments. The Manager – Information Security will...
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Information Security Manager
7 days ago
Trivandrum, India Envestnet Full timeJob Title: Manager – Information SecurityJob SummaryWe are seeking an accomplished Information Security professional with extensive experience in cybersecurity best practices, enterprise security architecture, data protection, first-line information security risk management, and conducting security assessments. The Manager – Information Security will be...
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Information Security Manager
4 weeks ago
Trivandrum, India Envestnet Full timeJob Title: Manager – Information SecurityJob SummaryWe are seeking an accomplished Information Security professional with extensive experience in cybersecurity best practices, enterprise security architecture, data protection, first-line information security risk management, and conducting security assessments. The Manager – Information Security will be...
