Support Analyst

The Support Analyst ensures smooth functioning and resolution of all IT and application issues reported within the assigned tribe. This includes:Incident Management: Responding to, tracking, and resolving incidents in a timely manner, using ServiceNow or other designated tools.Collaborative Resolution: Coordinating with developers and other teams to address...

Job Title Business Analyst Location s Trivandrum Years of Experience 10-12 We are seeking a highly motivated and experienced Business Analyst with deep domain expertise in airline cargo operations The ideal candidate will be responsible for analyzing business needs eliciting requirements and translating them into actionable insights and specifications...

Job Description- The AML Triage team performs AML alert reviews and seeks to mitigate risks associated to financial crimes and potentially suspicious activity. They apply research and analytic techniques to digest complex information sets to make logical and adequately supported determinations regarding unusual and potentially suspicious activity. The...

Job Summary:We are seeking a skilled Support Analyst to join our team.This role is ideal for individuals who enjoy problem-solving and providing exceptional customer service.Job Description:The successful candidate will be responsible for resolving technical issues in a timely and professional manner, utilizing effective communication skills and...

Job OpportunityProcess Analyst RoleWe are seeking a skilled Process Analyst to fill a key position in our organization. The ideal candidate will have 3-5 years of experience in Record to Report (R2R) Reconciliation with strong accounting knowledge.Key Responsibilities:Perform all tasks related to testing and conversion of accounting data from the agency...

Job Title: Data AnalystWe are seeking a skilled professional with strong expertise in data analysis, statistical modeling, and data-driven decision making.Key Responsibilities:Analyze large datasets to identify trends and insights.Develop and deploy predictive models to drive business decisions.Collaborate with stakeholders to understand business needs and...

**Job Title:** Solution Analyst for AI-Enabled Solutions**About the Role:We are seeking a highly skilled Solution Analyst to join our team and support the design, configuration, and rollout of AI-enabled solutions in Copilot Studio and Power Platform.**Key Responsibilities:Gather and document requirements, processes, and outputs.Support configuration of...

Unlock a fulfilling career as a Customer Support Expert.Job DescriptionWe are seeking a skilled and motivated Customer Support Analyst to join our team. As a Customer Support Analyst, you will be responsible for addressing customer issues, guiding customers on product usage, and working closely with various teams to provide exceptional customer...

About Us: Hornic is a fast-growing stock broking firm expanding into Portfolio Management Services (PMS). We are committed to building a strong financial backbone that supports our clients and operations. With a focus on compliance, precision, and growth, Hornic offers an opportunity to be part of a dynamic and evolving financial services team.Location:...

Responsibilities:1. Prioritize incidents, ensuring timely and high-quality resolution. 2. Acknowledge incoming tickets within the specified response SLA. 3. Take ownership and see through all priority customer incidents. 4. Diagnose and provide technical resolutions for system, software, and applicationrelated issues. 5. Conduct root-cause analysis,...