Customer Service

2 weeks ago


Sarkhej Ahmedabad Gujarat, India Talentfinity consultancy Full time

Answering calls from customers professionally and responding to customer inquiries and complaints. 2. Handling and resolving customer complaints regarding product service problems. 3. Documenting all calls with regard to the customer’s query accurately in the software 4. Identifying, and escalating priority issues and reporting to the supervisors. 5. Research required information using available resources/software. 6. Provide quality customer support on every call 7. Following call scripts to ensure quality support for customer satisfaction 8. Adhering to all company policies and procedures Requirement: Must be at least HSC Passed Salary - upto 15 K Flat Looking for immediate joiner WFO only from Ahmedabad Fresher or experienced both considerable but looking for immediate joiner Shift time - 6 Am to 12 AM (Any 9 hour shift) (Rotational Shift and rotational weekoff ) No holiday leave but if they are working on festival day they will be paid extra.

**Job Type**: Fresher

**Salary**: ₹9,836.69 - ₹27,936.15 per month

Schedule:

- Rotational shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Sarkhej - 380054, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 9601438002


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