Junior Customer Service Executive

3 days ago

Ahmedabad Gujarat, India Stepin Solutions and IT Service Pvt. Ltd. Full time

Position: Junior Customer Service Executive

Hybrid Work Mode

**About Stepin Solutions**:

- Stepin Solutions is the market leader in Backend IT operations, having customers

from 33+ countries, having partners in Israel and USA. We started our journey in

2011 with 2 teammates which has now grown to 50 people. We invite you to join

our crazy and inspiring team with a mission to grow the organization together.

**Job Summary**:
shifts, with a strong command of the English language.

Key Responsibilities:

- Monitoring and analyzing campaign performance metrics
- Staying updated on industry best practices and implementing them into our

operations

**Required Qualification**s:
**Required Skills**:

- Excellent written and verbal communication skills in English
- Strong analytical and problem-solving abilities
- Ability to work effectively in a fast-paced, 24/7 environment

**Rotational Shift Timing**:

- Day 1: 12:00 pm to 8:00 pm
- Day 2: 6:00 am to 12:00 pm AND 8:00 pm to 6:00 am
- Day 3: Day Off
- This rotational shift pattern will continue continuously

**Benefits**:

- Hybrid Work Mode
- Full-time employment.
- EPF/ESIC as per Govt. compliance guidelines.
- Yearly increments based on performance.

Working days: Rotational shifts

Please Note:

- At Stepin Solutions and IT Services Private Limited, we value the dedication and

performance of our team members. We want to emphasize that your role within

current responsibilities. Based on your performance and demonstrated

capabilities, there may be opportunities for advancement into other departments

within the company.
- Additionally, you may be assigned to work on different tasks as per the evolving

requirements of our organization.

**Job Types**: Full-time, Fresher

Pay: ₹12,000.00 - ₹17,000.00 per month

**Benefits**:

- Leave encashment
- Provident Fund
- Work from home

Schedule:

- Rotational shift

**Language**:

- English (required)

Work Location: In person

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