
Junior Customer Service Executive
11 hours ago
Position: Junior Customer Service Executive
Hybrid Work Mode
**About Stepin Solutions**:
- Stepin Solutions is the market leader in Backend IT operations, having customers
from 33+ countries, having partners in Israel and USA. We started our journey in
2011 with 2 teammates which has now grown to 50 people. We invite you to join
our crazy and inspiring team with a mission to grow the organization together.
**Job Summary**:
shifts, with a strong command of the English language.
Key Responsibilities:
- Monitoring and analyzing campaign performance metrics
- Staying updated on industry best practices and implementing them into our
operations
**Required Qualification**s:
**Required Skills**:
- Excellent written and verbal communication skills in English
- Strong analytical and problem-solving abilities
- Ability to work effectively in a fast-paced, 24/7 environment
**Rotational Shift Timing**:
- Day 1: 12:00 pm to 8:00 pm
- Day 2: 6:00 am to 12:00 pm AND 8:00 pm to 6:00 am
- Day 3: Day Off
- This rotational shift pattern will continue continuously
**Benefits**:
- Hybrid Work Mode
- Full-time employment.
- EPF/ESIC as per Govt. compliance guidelines.
- Yearly increments based on performance.
Working days: Rotational shifts
Please Note:
- At Stepin Solutions and IT Services Private Limited, we value the dedication and
performance of our team members. We want to emphasize that your role within
current responsibilities. Based on your performance and demonstrated
capabilities, there may be opportunities for advancement into other departments
within the company.
- Additionally, you may be assigned to work on different tasks as per the evolving
requirements of our organization.
**Job Types**: Full-time, Fresher
Pay: ₹12,000.00 - ₹17,000.00 per month
**Benefits**:
- Leave encashment
- Provident Fund
- Work from home
Schedule:
- Rotational shift
**Language**:
- English (required)
Work Location: In person
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