Customer Service Representative

4 days ago


Sarkhej, India yesha solution Full time

Salary: Up to 25K / Month

Experienced in Customer Service Field / Chat or Mail Process Preferred.

**Working**: Monday to Friday

**Timing**: 4 PM to 1 AM
- Explain the Company’s products, current promotions, and processes to clients through Mails
- Provide post-sale support through chat & Mails
- Build rapport with customers through friendly, engaging communication on mails or social media handles or chat
- Respond swiftly and courteously to customer complaints or inquiries
- Address inbound inquiries
- Collaborate with assigned loans officer and ensure alignment
- Manage and resolve customer complaints, and escalate issues as required
- Adhere to standardized responses, scripts, and relevant talking points based on the call type or current promotion
- Schedule appointments and synchronize calendars with those of assigned loan officers to ensure timely processing of sales leads.

**Salary**: ₹25,000.00 - ₹27,000.00 per month

Schedule:

- Night shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**

+91 9081113057



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