Customer Care Executive

4 days ago

Sarkhej Ahmedabad Gujarat, India J Bulls Infotech Pvt.Ltd Full time

**Job Overview**:
**Key Responsibilities**:

- **Information Provision**: Provide customers with product and service information, taking orders, and processing returns as needed.
- **Record Maintenance**: Maintain customer records by updating account information in the database after every call or interaction.
- **Feedback Collection**: Collect customer feedback and share it with the relevant department to improve products or services.
- **Issue Resolution**: Identify and escalate priority issues to the respective departments or senior management. Follow up on customer interactions when necessary.
- **Sales Support**: Support sales teams by generating leads and setting up appointments for them with potential customers.
- **Performance Targets**: Meet personal/team qualitative and quantitative targets, contributing to overall customer service goals and objectives.

**Main Requirements**:

- High school diploma or equivalent; further education or certification in customer service or communication is a plus.
- Minimum 1 year of experience in a customer support, telecaller, or similar role.
- Knowledge of customer service practices and principles.
- Excellent data entry and typing skills.
- Superior listening, verbal, and written communication skills.
- Ability to handle stressful situations and rejection.
- Good interpersonal skills.

**Skills**:

- Strong communication and problem-solving skills.
- Patience and the ability to manage stress.
- Skilled in dealing with complaints.
- Ability to work under pressure and adapt to changes quickly.
- Effective listening and organization skills.

**Experience**:

- Proven experience as a telecaller, customer support representative, or in a similar role, with a track record of successfully handling customer queries and improving customer satisfaction.

This Customer Support and Telecaller position offers an opportunity to engage directly with customers and make a significant impact on their experience with our company. If you are passionate about helping others, have a knack for solving problems, and enjoy working in a dynamic environment, we encourage you to apply.

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)
- Gujarati (preferred)

Work Location: In person

**Speak with the employer**
+91 8852004544

  • Customer Care Executive

    2 weeks ago

    Ahmedabad, Gujarat, India Skysoft Technologies Full time

    We have Opening for Customer Care Executive for Healthcare Industry Min 6Month experience as Customer care Executive Freshers aslo welcome Salary max 18k Pay: ₹8,697.87 - ₹18,000.00 per month **Experience**: - Are you interested for Customer Service Executive : 1 year (required) - Are you okay for Ahmedabad Gujarat Location : 1 year...

  • Customer Care Executive

    1 week ago

    Ahmedabad, Gujarat, India REZMYTRIP Full time

    We are hiring enthusiastic freshers for multiple positions in our Operations department, including: - **Sales Executive**: - **Query Tracker**: - **Data Entry Operator**: - **Customer Care Executive (CCE)** **Job Responsibilities (Role-based)**: **Sales Executive**: - Communicate with potential clients - Explain services/products and generate leads -...

  • Customer Care Executive

    6 days ago

    Ahmedabad, Gujarat, India Hrcity Jobs Full time

    We are USA based company and seeking a proactive and detail-oriented Customer Care Executive, often referred to as a Customer Service Representative or Customer Support Executive, plays a crucial role in ensuring customer satisfaction and loyalty. The specific duties can vary slightly depending on the industry and company, but generally involve being the...

  • Customer Care Executive

    1 week ago

    Ahmedabad, Gujarat, India Prudent Corporate Advisory Services Full time

    **Function**: Customer Care Executive - Inbound **Location**: Ahmedabad **Description**: - Understanding of Financial Products (Mutual Funds/Insurance/Stock Broking)- Budget - Upto 30k**Desired Profile**: Minimum qualification required is graduate/post graduate degree in any field except engineering. **Experience**: 0-5 Years

  • Customer Care Executive

    1 week ago

    Ahmedabad, Gujarat, India Das Foodtech Pvt. Ltd. Full time

    **Job Description: Customer Care Executive** **Responsibilities**: - Resolve issues and complaints in a timely manner - Provide product and service information - Maintain customer records and update information - Ensure customer satisfaction and promote positive experiences **Requirements**: - Excellent communication skills - Strong problem-solving...

  • Customer Care Executive- Outbound

    1 week ago

    Ahmedabad, Gujarat, India Prudent Corporate Advisory Services Full time

    **Function**: Customer Care Executive - Outbound **Location**: Ahmedabad **Description**: We are looking for a Customer Care Executive who can handle an Outbound call process where different types of informative calls. And to handle an end-to-end process for the regulatory requirement. He/She who applies should have a high command in communicating to the...

  • Customer Care Executive

    1 week ago

    Ahmedabad, Gujarat, India :One Plus Consultant Full time

    We Are Hiring Customer Care Executive Experience: 0-3 Years (Freshers Welcome!) Company Type: Automobile Dealership Gender: Female **Salary**: Up to ₹20,000/month Location: GMDC, Ahmedabad, We’re looking for passionate professionals ready to take their career to the next level. Let’s grow together! Pay: ₹15,000.00 - ₹20,000.00 per...

  • Customer Care Executive

    6 days ago

    Ahmedabad, Gujarat, India Boost tech Full time

    Location Ahmedabad, Gujarat. Experience around 1 to 3 years required. Fresher also call apply. A customer care executive is a professional responsible for communicating the how's and why's regarding service expectations within a company. These professionals perform a number of duties, including answering phones, responding to customer questions and...

  • Customer Care Executive

    2 days ago

    Ahmedabad, Gujarat, India SIMPOLO VITRIFIED PVT. LTD Full time

    **Position: Customer Care Executive** **Requirements**: - Proven experience in a customer service role preferable. - Excellent communication skills, both verbal and written. - Ability to remain calm and professional under pressure. - Familiarity in languages like telugu, Malyalam would be an added benefit - Familiarity with CRM systems and call center...

  • Customer Care Executive

    1 week ago

    Makarba, Ahmedabad, Gujarat, India 7 Seas Full time

    Hello, Greetings from 7 Seas! We are currently hiring for the "Customer Care Executive" role. Company - E-commerce Salary - up to 20,000 PM English Should be fluent Location - Makarba, Ahmedabad Roles & Responsibilities: 1. resolve customer queries on mail/calls 2. Follow up regarding the shipments 3. After sales follow up 4. Payment regarding...