Customer Support/ Backend Process

Job Title: Executive - Sales Support & Operations Location: Mumbai (Work from Office) Timing : 12 PM to 9:30 PM Experience: 0-3 years (Travel & Tourism preferred) About Us: Tripsnstay - Travel Division is part of a leading multinational group, offering global travel solutions. We’re looking for an Executive to manage backend operations and chat support...

**About Us**: Global Education Services (GES) is a trusted platform helping students explore international study opportunities and educational pathways. We provide end-to-end support, from admissions and documentation to career guidance. We are looking for a **Back Office Executive** to manage our backend operations, ensuring smooth day-to-day functioning of...

Backend Sales Support Experience - 3 to 7 yrs Job location - Chembur **Key Criteria**:Experience should hold in QS, estimation, quotation for products. **Key Responsibilities**: - Provide backend support to the sales team by managing and processing sales inquiries and orders. - Prepare accurate and timely quotations based on customer requirements and...

**ob Summary** The position will be responsible for managing back-end processes of business effectively involving data entry and coordination with customers and vendors for smoother operations. He/She will also have to handle customer queries and order processing **Responsibilities and Duties** - Data Entry - Order Processing - Attending to customer calls -...

Backend Operations ExecutiveWe are seeking a proactive and detail-oriented Executive - Backend Operations to manage backend processes, ensure accurate records, and support operational efficiency.Key Responsibilities:Maintain accurate and complete records of backend operations.Coordinate with teams to ensure seamless process execution and efficient...

**Quality Reporting**: Create and maintain detailed QA reports, identifying trends, strengths, and areas for improvement within the team. - **Feedback Delivery**: Provide constructive feedback to customer support agents to improve performance and align with company standards. - **Process Improvement**: Collaborate with the Customer Support team to refine...

**Hiring: Customer Support Associate - International Voice & Backend Process (Pune - Kharadi)** We are currently hiring **Customer Support Associates** for our **International Voice and Backend Process** at our **Kharadi, Pune** location. **Job Details**: - **Position**: Customer Support Associate (CSA) - **Process**: International Voice & Backend -...

**Job Overview**: **Key Responsibilities**: - **Data Management**: Collect, organise, and maintain customer support data (tickets, inquiries, etc.) across various channels. - **Reporting**: Generate daily, weekly, and monthly reports on key performance indicators (KPIs) such as response time, customer satisfaction, resolution rate, etc. - **Analysis**:...

**Job Title: Customer Support Assistant - Uma Ornaments** **Job Summary**: **Key Responsibilities**: - **Order Management**: Assist with order processing, including entry and tracking of customer orders in the system. - **Product Information**: Provide accurate details about product availability, pricing, and specifications to customers. - **Complaint...

The Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the customer support team...