Website Project Coordinator

**Job Purpose**:
**Responsibilities**:
Essential Functions:
Project Planning and Coordination:

- Collaborate with internal stakeholders to define project scope, objectives, and deliverables.
- Assist in developing detailed project plans, timelines, and budgets
- Coordinate tasks and activities among cross-functional teams, including developers, designers, copywriters, and SEO teams
- Assist team with content entry within the Cendyn CMS

Risk Management:

- Identify potential risks and issues that may impact project timelines or quality
- Develop risk mitigation strategies and contingency plans to address identified risks
- Proactively communicate risks to stakeholders and implement solutions to minimize their impact

Quality Assurance:

- Enforce quality standards for website projects, ensuring adherence to best practices and industry standards.
- Conduct thorough testing and review processes to identify and address any defects or usability issues.

Communication:

- Serve as the secondary point of contact for clients, providing regular updates on project progress, timelines, and deliverables.
- Address client feedback and concerns in a timely and professional manner, ensuring client satisfaction throughout the project lifecycle.

**Requirements**:
Required Education and Experience:

- Bachelor’s Degree
- 3+ years of related professional experience, including Digital Project Management experience supporting cross-functional digital projects. Hospitality website experience is preferred but not required.
- Professional maturity, composure, and emotional intelligence
- Knowledge of project management/planning software
- You thrive under deadlines, juggling multiple and competing priorities and thrive in a fast-paced environment Excellent client facing and relationship management skills

Competencies:

- Business Management Skills - Strong leadership skills (listening, communications, coaching), proven ability to formulate and implement strategies, ability to manage in a matrix organization, ability to implement and manage change.
- Planning and Organizational Skills -Excellent organizational, planning, and proven ability to manage multiple priorities.
- Decision Making - Excellent decision making and problem-solving skills
- Empowerment, Coaching, and Teambuilding—Ability to provide guidance and coaching while empowering staff to perform their roles. Create and maintain a sense of teamwork to ensure accountability, cooperation, and collaboration toward a common goal.
- Analytical and Conceptual Thinking - Ability to interpret and analyze situations, identify solutions, and formulate recommendations for effective management.
- Demonstrated interpersonal skills to work effectively in a team environment and maintain a professional and positive manner
- Innovation - Ability to initiate creative thinking to accomplish continuous improvement and evolution of the PMO.
- Communication - Excellent communication, presentation, and interpersonal skills

**Work Timings**:
Monday through Friday from 12 PM to 9 PM IST to provide healthy overlap between India team and US team and supporting both to ensure adequate collaboration. This role will be working in Hybrid Mode and will require at least 2 days’ work from office at Hyderabad. Occasional evening and weekend work may be expected in case of job-related emergencies or client needs.

**EEO Statement**:
Cendyn provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Cendyn complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Cendyn expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Cendyn’s employees to perform their job duties may result in discipline up to and including discharge.

**Other Duties**:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.