
CRM Executive
4 days ago
**Job Title**: Senior Executive - CRM
**Company**: Aimlay Pvt Ltd
**Job Location**: Rohini Sector 10
**Key Responsibilities**:
- Execute strategies to maximize upselling and cross-selling opportunities.
- Implement effective collection strategies, ensuring timely payments and reducing outstanding dues.
- Handle customer queries, complaints, and issues promptly and professionally.
- Collaborate with different teams to enhance customer satisfaction and retention.
- Maintain accurate records of customer interactions and transactions.
**Required Skills**:
- Proficient in upselling and cross-selling techniques.
- Strong expertise in hardcore collection practices.
- Excellent communication skills, both verbal and written.
- Proven ability to achieve targets and deliver results.
- Familiarity with CRM software is an advantage.
**Salary Offered**: Up to 35,000 INR
**Notice Period**: Immediate Joiner
Thank you for considering Aimlay Pvt Ltd as your next career opportunity. We look forward to potentially welcoming you to our team.
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
- Morning shift
- Rotational shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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