Customer Service Assistant

2 days ago

Sector Noida Noida Uttar Pradesh, India TECHNOBOTS INFOTECH PRIVATE LIMITED Full time

We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.

**Qualifications**:

- Minimum educational qualification: 12th pass.
- Age between 18 to 30 years.
- Excellent communication skills in English and Hindi
- Ability to handle customer queries and provide appropriate solutions.
- Prior experience in customer service or sales is preferred but not mandatory.

**Responsibilities**:

- Handle inbound/outbound calls professionally and provide information about products/services.
- Identify customer needs, clarify information, and close sales.
- Maintain a high level of customer satisfaction through effective problem-solving.
- Achieve sales targets and goals as set by the company.

**Salary and Benefits**:

- Starting salary of INR 18,000 per month.
- Performance-based incentives and bonuses.
- Comprehensive training and career development opportunities.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹21,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Language**:

- English (required)
- Hindi (required)

**Location**:

- Sector-128 Noida, Noida, Uttar Pradesh (required)

Work Location: In person

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