Customer Care Representative

3 hours ago

Noida, Uttar Pradesh, India Karizma Konnect Full time ₹ 2,00,000 - ₹ 6,00,000 per year
Company Overview:
Karizma Konnect is a leading company in the None industry. With a strong presence in the market, we strive to provide exceptional customer care and support to our clients. As a Customer Care Representative, you will be part of a dynamic team that values professionalism and delivers excellence in customer service.
Role and Responsibilities:
  • Handle inbound and outbound calls to assist customers with their queries and provide appropriate solutions
  • Responsible for maintaining a high level of customer satisfaction by handling customer complaints and resolving issues
  • Provide accurate and timely information to customers regarding products, services, and company policies
  • Maintain customer records by updating account information
  • Collaborate with other teams to ensure seamless customer experience
Candidate Qualifications:
  • Minimum 1 year of experience in an international BPO voice process
  • Excellent communication skills
  • Computer and Internet knowledge
  • Previous customer service experience
Required Skills:
  • Excellent Communication Skills
  • Customer Service
  • Computer and Internet Knowledge

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