Guest Relation Executive

6 hours ago

Khar Danda Mumbai Maharashtra, India Smart Moves Consultants Full time

**ROLE-Guest Relations Executive**

**Job Description of GRE-**
- Supervision of Guest Assistance.
- Execute all the guest relations activities to achieve maximum guest satisfaction index scores.
- Provide training to staff on customer interaction, service standard and communication skills.
- Adhering and inspecting the grooming standards of the staff and provide assistance in case if there is any gap.
- In coordination with duty manager, chalk out staffing plan on weekly basis.
- Coordinating with other departments to ensure that the product and the service standards are delivered.
- Attending the guests at all times.
- Preparing report of the feedback forms filled by the customers.
- Responsible for Tele reservations and Walk-In reservations.
- GRE attends VIPs and other affluent people to lounge areas and in Audi on their arrival.

**ONLY FEMALE CANDIDATES CAN APPLY**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹30,000.00 - ₹35,000.00 per month

Schedule:

- Day shift
- Evening shift
- Morning shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 2 years (preferred)

Work Location: In person

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