Front Office Associate

2 days ago

Mumbai Maharashtra, India Career Craft Consultants Full time

Register guests and assigns rooms. Accommodates special requests whenever possible.
- Assists in pre-registration and blocking of rooms for reservations.
- Thoroughly understand and adheres to proper credit, check
- cashing, and cash handling policies and procedures.
- Understands room status and room status tracking.
- Knows room locations, types of rooms available, and room rates.
- Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
- Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
- Knows the location and types of available rooms as well as the activities and services of the property.
- Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms.
- Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
- Maintains guest room key storage, and maintains and supervises access to safe deposit boxes.
- Knows how to use front office equipment.
- Process guest check-outs.
- Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange,
- Follows procedures for issuing and closing safe deposit boxes used by guests.
- Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work.
- Uses proper telephone etiquette.
- Performs cashiering tasks like bill/invoice settlement, posting charges to the guest, paid out's, Foreign currency exchange etc.
- Advise guest of any messages, mail, etc. received for them.
- Communicate services and amenities of the hotel to guests.
- Direct Bell Person to escort guest and transport their luggage to the room.
- Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.
- Attends department meetings.
- Reports any unusual occurrences or requests to the manager or assistant manager.
- Knows all safety and emergency procedures.
- Maintains the cleanliness and neatness of the front desk area.
- Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.

**Salary**: ₹18,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

  • Front Office Associate

    2 days ago

    Navi Mumbai, Maharashtra, India Paradigm Consultancies Full time

    **WE ARE HIRING** **Job designation: - Front Office Associate: Hotel** **Job location: - Navi Mumbai, Maharashtra** **Salary: - 15,000-25,000 Per month** **Experience: - ** **Total experience: - ** - 5 years of experience in a customer service or front desk role, preferably in the hospitality industry **Minimum experience: - ** - 1-2 years of...

  • Front Office Associate

    2 days ago

    Juhu, Mumbai, Maharashtra, India Gigadocs Softtech Private limited Full time

    We are looking for front office associate for Juhu Mumbai Ramee Guest line Hotel Mumbai Salary up to 18k Food will be provided **Job Types**: Full-time, Permanent Work Location: In person

  • Front Office Associate

    2 days ago

    Navi Mumbai, Maharashtra, India Gigadocs Softtech Private limited Full time

    A **Front Office Associate** typically works in hotels, resorts, or similar establishments, providing a welcoming and efficient experience for guests. Below is a sample job description for this role: **Job Title**: Front Office Associate**Job Summary**: The Front Office Associate is responsible for providing exceptional customer service to guests by managing...

  • Front Office Associate

    2 days ago

    Powai, Mumbai, Maharashtra, India Meluha The Fern Full time

    We are looking for a friendly and professional **Front Office Associate** to join our team and be the first point of contact for our valued guests. **Key Responsibilities**: - Greet and welcome guests with a positive and professional attitude - Handle check-in and check-out procedures efficiently - Manage reservations, inquiries, and guest requests...

  • Front Office Associate

    1 week ago

    Kemps Corner, Mumbai, Maharashtra, India The Shalimar Hotel Full time

    Immediate joiner required front office associate in the shalimar hotel grant road Post:Front office associate Salary :13k-15k Loaction :Grant road mumbai **Customer Service**:Greet and assist visitors in a friendly and professional manner. Handle inquiries and provide accurate information to clients, customers, and guests. Ensure a high level of customer...

  • Front Office Associate

    2 weeks ago

    Mumbai, Maharashtra, India Krishna Palace Hotel. Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionKrishna Palace Hotel offers 73 well-appointed rooms, featuring two specialty restaurants: Sudama, a famous pure vegetarian restaurant, and The Flute, a fine dining multi-cuisine restaurant with a well-stocked bar. The hotel's accommodation is designed with a regal touch, providing centrally air-conditioned rooms that are spacious and...

  • Front Office Associate

    6 days ago

    Tardeo, Mumbai, Maharashtra, India Hotel and Restaurant Full time

    **URGENT JOB OPENING** **Position: Front Office Associate** **Location -Tardeo, Haji-ali, Mumbai (Nearest Railway Station Mumbai Central )** **Salary:15-16 k in hand (18 k Gross)** **Education Qualification - BHM/DHM Fresher / Experience** **Regards** **HR Aachika** **Contact - 7303646404** Pay: ₹17,000.00 - ₹18,000.00 per month **Benefits**: -...

  • Front Office Associate

    5 days ago

    Navi Mumbai, Maharashtra, India Country Inn & Suites Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    A GSA (Guest Service Associate) in the front office is responsible for providing exceptional customer service, managing guest check-ins and check-outs, and ensuring a smooth operation of the front desk.

  • Front Office Associate

    2 weeks ago

    Goregaon East, Mumbai, Maharashtra, India IJB Hotels Pvt Ltd Full time

    **About The Fern Goregaon**: The Fern Goregaon is a 5-star ecotel hotel in Mumbai, offering an exceptional blend of modern luxury and eco-conscious hospitality. We are known for our commitment to green practices and world-class guest service. We are currently seeking an enthusiastic and service-driven Front Office GSA to join our team. **Job Summary**: The...

  • Front Office Associate

    2 days ago

    Mumbai, India Suba Group of Hotels Full time

    **Looking Front Office Associate for Hotel Suba Galaxy, Andheri (East)** Good English communication skills and Excellent Guest Relation Skills Qualification - Graduate / Hotel Management Experience - 2-5 Yrs HR - +91-XXXXXXXXXX **Salary**: ₹12,000.00 - ₹16,000.00 per month Schedule: - Rotational shift