Front Office Associate

4 days ago

Kemps Corner Mumbai Maharashtra, India The Shalimar Hotel Full time

Immediate joiner required front office associate in the shalimar hotel grant road

Post:Front office associate
Salary :13k-15k
Loaction :Grant road mumbai

**Customer Service**:Greet and assist visitors in a friendly and professional manner.
Handle inquiries and provide accurate information to clients, customers, and guests.
Ensure a high level of customer satisfaction through effective communication and problem resolution.

**Front Desk Operations**:Manage the front desk and reception area, ensuring it is clean, organized, and presentable.
Answer and direct phone calls in a courteous and efficient manner.
Coordinate and schedule appointments, meetings, and conference rooms.

**Administrative Support**:Perform general clerical duties, including photocopying, faxing, mailing, and filing.
Maintain and update records, databases, and contact lists.
Assist in the preparation of reports, presentations, and other documents as needed.

**Communication Skills**:Effectively communicate with team members, management, and external stakeholders.

**Problem Solving**:Address and resolve customer issues and complaints in a timely and effective manner.
Collaborate with other departments to ensure seamless customer service.

**Qualifications**:

- High school diploma or equivalent; additional education or certification in hospitality or administration is a plus.
- Proven experience in a customer service or front office role.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficient in MS Office (Word, Excel, Outlook).
- Ability to maintain a positive and welcoming attitude in a fast-paced environment.

**Salary**: From ₹250.00 per day

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift
- Rotational shift

Ability to commute/relocate:

- Kemps Corner, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9930143697

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