Front Office Associate

9 hours ago

Goregaon East Mumbai Maharashtra, India IJB Hotels Pvt Ltd Full time

**About The Fern Goregaon**:
The Fern Goregaon is a 5-star ecotel hotel in Mumbai, offering an exceptional blend of modern luxury and eco-conscious hospitality. We are known for our commitment to green practices and world-class guest service. We are currently seeking an enthusiastic and service-driven Front Office GSA to join our team.

**Job Summary**:
The Front Office Guest Service Associate (GSA) is responsible for providing a warm welcome, efficient check-in/check-out services, handling guest queries, and ensuring a seamless and memorable experience throughout the guest’s stay.

**Key Responsibilities**:

- Greet all guests with a friendly and professional demeanor.
- Perform check-in and check-out procedures efficiently.
- Handle reservations, room assignments, and billing processes.
- Respond promptly to guest inquiries and resolve issues in a timely and courteous manner.
- Coordinate with housekeeping, concierge, and other departments to ensure guest satisfaction.
- Maintain proper records of guest activities and feedback.
- Ensure the lobby and reception area remain neat and presentable at all times.
- Uphold hotel standards, policies, and procedures.
- Promote the hotel’s services and offers to guests.
- Education: Graduate or Diploma in Hotel Management preferred.
- Experience: 1-2 years of experience in a front office role in a reputed hotel.
- Freshers with good communication skills and training in front office operations may also apply.
- Strong verbal and written communication skills.
- Knowledge of PMS (Property Management System) like IDS/Opera is an advantage.
- Good interpersonal and problem-solving skills.
- Willingness to work in shifts, including weekends and holidays.
- A passion for guest service and a courteous attitude.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹17,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person

  • Front Office Associate

    2 weeks ago

    Juhu, Mumbai, Maharashtra, India Gigadocs Softtech Private limited Full time

    Front Office Associate - 2 Male Only Experience As Front Desk Associate Needed **Job Types**: Full-time, Permanent Work Location: In person

  • Front Office Associate

    6 days ago

    Mumbai, Maharashtra, India Dream Jobz Consulting Full time

    **Hiring for Front Office profile for Leading club in Mumbai** Location - Tardeo Haji Ali, Inside Twin Tower, Mumbai Central Salary - 19K CTC Position - Front Office Associate Education - For freshers BHM/DHM/ For experience any graduate - 84048 94444 **Job Types**: Full-time, Permanent Pay: ₹15,086.00 - ₹19,391.52 per month **Benefits**: -...

  • Front Office Associate

    2 weeks ago

    Colaba, Mumbai, Maharashtra, India Ascot Hotel Colaba Full time

    **Front Office Associate - Join the Ascot Hotel, Colaba Team!** Ascot Hotel, Colaba is looking for a dynamic Front Office Associate to be a part of our vibrant hospitality team. **Job Details**: Shift: 8 hours Perks: Meals on Duty + Travelling Allowance **Eligibility**: Freshers are welcome with Diploma/Degree in Hotel Management or Travel &...

  • Front Office Associate

    1 week ago

    Mumbai, Maharashtra, India Dream jobz Consulting Full time

    Urgent Hiring for a Deluxe Hotel **Position-** Front Office Associate and Steward **Salary - **18k CTC **Job Location**:Mumbai Interested one can drop their CV at Pay: Up to ₹18,000.00 per month Work Location: In person

  • Front Office Associate

    1 week ago

    Ghansoli, Navi Mumbai, Maharashtra, India Country Inns & Suites by Raddison (Hotel) Full time

    We are currently seeking a professional and friendly individual to join our team as a Front Office Associate in the hospitality industry. As a Front Office Associate, you will be responsible for providing exceptional customer service to our guests and ensuring the smooth operation of the front desk. **Salary**: ₹15,000.00 - ₹17,000.00 per...

  • Front Office Associate

    1 week ago

    Kharghar, Navi Mumbai, Maharashtra, India Navi Mumbai Full time

    A Front Office Associate, also known as a Front Desk Associate or Hotel Receptionist, is primarily responsible for providing excellent guest service and smooth front desk operations. They handle check-ins and check-outs, manage reservations, answer phone calls, and assist with guest inquiries and requests. **Job Types**: Full-time, Permanent, Fresher Pay:...

  • Front Office Admin

    4 days ago

    Goregaon East, Mumbai, Maharashtra, India Architects Maheshwari & Associates Full time

    Key responsibilities included: 1. Greeting and Welcoming Clients 2. Managing Phone Calls 3. Admin Support 4. Client/Vendor Communication 5. E-mail Handling 6. Facilities Management **Requirements**: - Proven experience as a Front Office Administrator, Receptionist or a similar role - Excellent communication and interpersonal skills - Proficient in...

  • Front Office Associate

    6 days ago

    Juhu, Mumbai, Maharashtra, India Sagar Fabrics Full time

    **Summary**: We are hiring a Front Office Associate (Guest Service Associate) for a resort property in Juhu to deliver excellent guest experiences. **Key Responsibilities**: - Welcome guests and handle check-in/check-out procedures. - Answer guest queries and assist with reservations. - Coordinate with housekeeping and other departments. - Handle billing...

  • Front Office Executive

    1 week ago

    Goregaon East, Mumbai, Maharashtra, India PARASHAR HOSPITALITY SOLUTIONS Full time

    A front office executive in a hotel is responsible for managing the front desk and reception area, and is often the first point of contact for guests. Their responsibilities include: - Guest services: Greeting guests, registering them, and assigning rooms. They also issue room keys, keep track of keys and security, and answer questions about hotel services,...

  • Front Office Associate

    1 week ago

    Mumbai, India Suba Group of Hotels Full time

    **Looking Front Office Associate for Hotel Suba International, Andheri (East)** Rotational Shifts Good English communication skills and Excellent Guest Relation Skills Qualification - Graduate / Hotel Management Experience - 1-3 Yrs HR - +91-XXXXXXXXXX **Salary**: ₹12,000.00 - ₹17,000.00 per month **Benefits**: - Provident Fund Schedule: -...