Front Office Associate

11 hours ago

Powai Mumbai Maharashtra, India Meluha The Fern Full time

We are looking for a friendly and professional **Front Office Associate** to join our team and be the first point of contact for our valued guests.

**Key Responsibilities**:

- Greet and welcome guests with a positive and professional attitude
- Handle check-in and check-out procedures efficiently
- Manage reservations, inquiries, and guest requests promptly
- Maintain accurate records of guest accounts and billing
- Coordinate with other departments to ensure smooth guest experiences
- Uphold high standards of customer service and hotel policies

**Requirements**:

- Prior experience in front office/guest relations preferred (hospitality background a plus)
- Excellent communication and interpersonal skills
- Proficiency in MS Office and hotel management systems (preferred)
- Strong problem-solving and multitasking abilities
- Pleasant personality with a guest-first approach
- Flexibility to work in shifts, including weekends and holidays

Pay: ₹15,500.00 - ₹17,500.00 per month

**Benefits**:

- Commuter assistance
- Food provided
- Provident Fund

Work Location: In person

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