Service Desk Technician

**Key Responsibilities**: - Log all interactions and categorize as Incident, Service Request, or Information Query - Provide first-level support for desktops, peripherals, and office productivity tools - Assign or escalate tickets to relevant support groups when required - Monitor ticket duplication and ensure updates are clear, timely, and accurate -...

**Position Name -** **IT Help Desk Technician** **Location - **Mumbai** **Experience Range -** 4-7 years** **Mandatory Requirement**: - Skilled and customer-oriented IT Help Desk Technician - Responsible for providing technical support and assistance to our employees and resolving - Primary goal will be to ensure that all IT systems and equipment are...

We are looking for a competent **Help desk technician** to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...

Location : Bangalore, Chennai, Mumbai, PuneShifts : RotationalService Desk ServicesMinimum 3 years of experience as a Help Desk Technical Support Technician or Semi Technical support roleGood understanding of computer systems mobile devices and other tech productsStrong problem solving abilities with Ability to diagnose and resolve basic technical...

We are looking for a detail-oriented and responsible Service Desk Coordinator to ensure smooth coordination of service requests, communication with clients and internal teams, and overall efficiency of service processes. If you have strong organizational skills, attention to detail, and enjoy working with people, this role could be the right fit for you.Key...

Job Summary: The Help Desk Tier II technician is responsible for providing second-level support on a variety of complex technical issues, working with the Help Desk team and Managed Services Division, ensuring timely resolution of tickets..Health insurance

Role : IT Service Desk (US) Experience : Need Minimum 2 Years experience required in IT Service Desk (International Experience Mandatory) Qualification : Graduate Working Days : 5 Days Week Off : 2 Days Salary : Upto 6 LPA Notice Period : 30 Days/ 15 Days/Immediate Location : Navi Mumbai **Salary**: Up to ₹600,000.00 per year **Benefits**: -...

Job description:Experience – 6 months to 1 year.Good-to-Have:An ITIL V4 / V3 Foundation qualification is preferable but not essentialKnowledge of ITIL Processes – Incident, Service ManagementProject management experienceKnowledge of cloud-telephony tools from reporting perspectiveResponsibilities:Analysing and evaluating software and IT systemsAnswering...

Greetings from TCS !!! TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there-s nothing that can stop us from growing together. Role: Service Desk Location: Ahmedabad/ Mumbai Experience Range: 4-7 years Educational Qualification : 15 Years of Full Time Education **Job...

Job description:Experience – 6 months to 1 year.Good-to-Have:An ITIL V4 / V3 Foundation qualification is preferable but not essentialKnowledge of ITIL Processes – Incident, Service ManagementProject management experienceKnowledge of cloud-telephony tools from reporting perspectiveResponsibilities:Analysing and evaluating software and IT systemsAnswering...