Current jobs related to IT Help Desk Technician - Mumbai - SKS Enterpprise

  • IT Help Desk Technician

    4 days ago

    Mumbai, India Zoof Software Solutions Full time

    We are looking for a competent **Help desk technician** to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...

  • IT Help Desk Technician

    2 days ago

    Mumbai, India Isapi Infotech Full time

    We are looking for a competent **Help desk technician** to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...

  • Help Desk Technician

    4 weeks ago

    Mumbai City, Delhi NCR, Pune, India Robotics Technologies Full time

    Job DescriptionDescriptionWe are seeking an experienced Help Desk Technician to join our team in India. The ideal candidate will have a solid background in IT support, providing excellent customer service and technical assistance to our users.Responsibilities- Provide first-level contact and convey resolutions to customer issues.- Properly escalate...

  • Help Desk Technician

    2 days ago

    Mumbai, Maharashtra, India beBeeHelpDesk Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Summary:We are seeking a highly skilled and experienced Help Desk Technician to join our team. In this role, you will be responsible for providing first-line support to users with technical issues, troubleshooting hardware, software, network, and system problems.Key Responsibilities:Troubleshoot and resolve technical issues reported by users, including...

  • IT Help Desk Executive

    4 days ago

    Navi Mumbai, India Opportunity One Step Solution Pvt. Ltd. Full time

    We are looking for a competent **Help desk technician**to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...

  • IT Help Desk

    3 days ago

    Mumbai, India Cms IT Services Pvt Ltd Full time

    **IT Help Desk. ( Experience - 1-3 yrs - L1)** - Managing one or more customer service or service desk functions. - Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services. - Identify and diagnose issues and problems. - Categorize and record reported queries and provide...

  • Help Desk Support

    4 days ago

    Mumbai, Maharashtra, India CARE INFOTECH Full time

    Help Desk Support Required Help Desk Specialist responsibilities include: - Providing first level contact and convey resolutions to customer issues - Properly escalating unresolved queries to the next level of support - Tracking, routing and redirecting problems to correct resources **Responsibilities**: - Provide first level contact and convey...

  • Help Desk Specialist

    2 hours ago

    Thane, Mumbai, Pune, India beBeeSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    Help Desk SpecialistWe are seeking an experienced Help Desk Specialist to provide technical assistance and resolve issues for customers or internal users.Key Responsibilities:Troubleshoot hardware, software, and network problems via various channels.Diagnose issues using a strong understanding of IT systems and applications.Provide effective solutions and...

  • Help Desk Specialist

    2 hours ago

    Mumbai, Maharashtra, India beBeeSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Help Desk SpecialistWe are seeking a skilled Help Desk Specialist to provide exceptional technical support and assistance to our end-users. As a key member of our team, you will be responsible for troubleshooting hardware and software issues, diagnosing problems, and resolving them in a timely manner.Key Responsibilities:Troubleshoot hardware,...

  • Help Desk Manager

    1 hour ago

    Mumbai, Maharashtra, India beBeeHelpDesk Full time ₹ 10,00,000 - ₹ 15,00,000

    Job Title: Help Desk ManagerThis role is part of our Integrated Facilities Management team, responsible for delivering exceptional help desk services to clients.Key Responsibilities:Optimize processes and requests by reporting to the facility manager and documenting complaints with detailed information.Assign a unique reference number to each request to...

IT Help Desk Technician

2 weeks ago

Mumbai, India SKS Enterpprise Full time

**Position Name -** **IT Help Desk Technician**

**Location - **Mumbai**

**Experience Range -** 4-7 years**

**Mandatory Requirement**:

- Skilled and customer-oriented IT Help Desk Technician
- Responsible for providing technical support and assistance to our employees and resolving
- Primary goal will be to ensure that all IT systems and equipment are functioning properly and to provide effective solutions to any problems that may arise.

**About the client**:
Our Client is a mid-market investment bank, providing financial and strategic advice in the fields of corporate finance, alternative asset management, capital syndication and M&A. Clients include start-ups, private equity houses, and global corporate entities. Focuses on sectors such a consumer, healthcare, technology, life sciences, industrials and financial services. Has offices in Bangalore and Mumbai, India.

**Job Roles and Responsibilities**:

- Respond promptly and professionally to incoming IT help desk requests, either in person, via phone, or through the ticketing system.
- Diagnose and troubleshoot hardware, software, and network problems reported by end-users, including desktops, laptops, printers, mobile devices, and other peripherals.
- Provide technical support and assistance to employees, guiding them through step-by-step solutions in a clear and concise manner.
- Escalate unresolved issues to the appropriate IT team members and follow up to ensure timely resolution.
- Set up and support user accounts, including password resets and access permissions, following established security protocols.
- Perform routine maintenance tasks, such as system updates, patches, and antivirus scans, to ensure the stability and security of IT infrastructure.
- Maintain accurate records of IT support requests, actions taken, and solutions provided in the ticketing system.
- Collaborate with other IT team members to identify and implement process improvements and best practices.
- Keep up-to-date with the latest technology trends and advancements in order to provide effective and efficient support.
- Assist in Buying and updating existing hardware

**Qualification and Experience**:

- Plus ability to move our data to cloud
- Plus data protection

**Other Details**:

- We are looking for a skilled and customer-oriented IT Help Desk Technician to join our IT department. As an IT Help Desk Technician, you will be responsible for providing technical support and assistance to our employees and resolving IT-related issues in a timely manner. Your primary goal will be to ensure that all IT systems and equipment are functioning properly and to provide effective solutions to any problems that may arise.