
Restaurant Captain
6 days ago
**Job Title**: Restaurant Captain
**Company**: Poetry by Love & Cheesecake
**Location**: Multiple Locations across Mumbai
**Experience**: Minimum 2 Years
**Salary**: ₹15,000 - ₹22,000 per month + Service Charges
**About the Company**:
Poetry by Love & Cheesecake is a premium all-day café concept under the Love & Cheesecake brand. Known for its elegant ambiance, gourmet menu, and handcrafted desserts, Poetry is a place where great food meets heartfelt hospitality.
We are looking for an experienced **Restaurant Captain** to lead service operations and ensure an exceptional guest experience across our Mumbai outlets.
**Key Responsibilities**:
- Supervise and coordinate daily front-of-house operations
- Greet and interact with guests to ensure satisfaction
- Assign tables, manage reservations, and handle special requests
- Train and support service staff to maintain brand standards
- Monitor service speed, quality, and hygiene compliance
- Address guest complaints or issues professionally and promptly
- Assist with billing, cash handling, and daily reports
**Requirements**:
- Minimum 2 years of experience in a similar role (Captain/Team Leader) in the F&B or hospitality sector
- Excellent communication and leadership skills
- Good knowledge of food & beverage service
- Strong customer service orientation
- Ability to work in shifts, including weekends and holidays
**Benefits**:
- Salary: ₹15,000 - ₹22,000/month (based on experience)
- Service Charges (incentives)
- Staff meals and uniform provided
- Career growth opportunities within the brand
**How to Apply**:
Thanks
Lawrence Rego
Operation Head
Poetry By Love & Cheese Cake
Pay: ₹15,000.00 - ₹22,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Day shift
- Evening shift
- Morning shift
- Rotational shift
**Experience**:
- Hospitality: 2 years (required)
**Language**:
- English (required)
Work Location: In person
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