
Restaurant Captain
3 days ago
A restaurant captain is a key member of a restaurant's service team, responsible for overseeing dining room operations and ensuring a positive guest experience. They supervise waitstaff, manage guest interactions, coordinate with the kitchen, and maintain service standards. YouTube +3Here's a more detailed breakdown:Key Responsibilities:
- **Supervising and Training Staff**:Restaurant captains manage and guide the waitstaff, ensuring smooth service and adherence to restaurant procedures. They may also be involved in training new employees.
- **Guest Service**:They are responsible for greeting guests, addressing their needs, and resolving any issues or complaints to ensure guest satisfaction according to Indeed.
- **Coordination with Kitchen**:They relay orders accurately to the kitchen and bar staff, and ensure timely delivery of food and beverages.
- **Maintaining Service Standards**:Restaurant captains ensure the dining area is clean, organized, and well-stocked, and that service procedures are followed consistently.
- **Inventory Management**:They may assist with monitoring inventory levels and placing orders for food and beverage supplies according to Expertia AI.
- **Handling Reservations and Seating**:They may manage reservations and seating arrangements according to Expertia AI.
- **Promoting a Positive Work Environment**:They foster teamwork and communication among the service staff.
Essential Skills:
- **Customer Service**: Excellent communication, problem-solving, and conflict-resolution skills according to Indeed.
- **Leadership**: Ability to motivate and guide a team.
- **Organizational Skills**: Managing reservations, coordinating with the kitchen, and maintaining service standards.
- **Product Knowledge**: Familiarity with menus, ingredients, and restaurant procedures.
- **Physical Stamina**: Restaurant work can be physically demanding.
- **Positive Attitude**: A positive and engaging demeanor is crucial for guest interaction.
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Work Location: In person
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