Restaurant Captain

8 hours ago


Mumbai Maharashtra, India STREETVIEW FOODS LLP Full time

A restaurant captain, also known as a hotel captain, is responsible for managing the dining experience in a restaurant. Their duties include:

- **Customer service**: Ensuring guests are satisfied and receive exceptional service
- **Staff management**: Training and managing restaurant staff
- **Kitchen coordination**: Working with kitchen staff to ensure smooth operations
- **Menu knowledge**: Being knowledgeable about the restaurant's menu and offerings
- **Communication**: Communicating with guests and staff, and remaining calm and professional in high-pressure situations
- **Problem solving**: Identifying and resolving problems with food and beverage service
- **Feedback**: Collecting and recording feedback on guest service
- **Training**: Training personnel according to established procedures
- **Supplies**: Ensuring adequate supplies, materials, and equipment are available
- **Appearance**: Ensuring staff and restaurant working areas are well-maintained and look good
- **Billing**: Presenting guests' checks and following billing procedures
- **Briefings**: Participating in daily briefings and monthly communication meetings

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 3 years (preferred)

Work Location: In person


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