Guest Relation Executive

10 hours ago


Calicut Kerala, India Growen Full time

Manage and update customer records to improve future customer service experiences
- Handle and resolve customer complaints in a timely and professional manner
- Assist customers with inquiries about services and facilities
- Train staff members on customer service skills and company policies
- Monitor customer satisfaction and provide suggestions for improvements
- Coordinate with other departments to ensure a smooth guest experience
- Develop and implement strategies to improve the quality of service and product offered to the guests
- Review and respond to customer feedback and online reviews in a timel

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Work Location: In person



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